DRC - Residential Aide 1st & 2nd Shifts

Gaudenzia, Inc.•Philadelphia, PA

About The Position

This is full-performance work providing direct and support services to female or male clients with drug and alcohol use disorders in a residential setting. The Residential Aide performs routine tasks essential to operating the facility and its surrounding perimeter, and supports treatment and rehabilitation by helping clients manage anxieties, explaining available services, obtaining cooperation, and encouraging participation in the program. This is a union position. The role includes supervising and supporting clients, maintaining accurate records, monitoring safety and facility operations, assisting with daily routines and appointments, and responding to emergencies. Residential Aides may also transport or escort clients and are responsible for the safe operation and maintenance of agency vehicles when assigned to drive.

Requirements

  • High school diploma or GED.
  • Knowledge of drug and alcohol abuse and treatment.

Responsibilities

  • Assist with supervision of client activities; maintain log books, monitor sign-outs and passes, document incidents, and remain aware of client whereabouts.
  • Attend mandatory DBH, OAS, DOC, and DOH trainings and in-house conferences or seminars as directed.
  • Orient new clients to residential program rules, procedures, and services.
  • Maintain order and ensure client compliance with rules and regulations on agency property and in agency vehicles.
  • Monitor clients for medical distress and behavioral concerns, conduct hourly bed checks, and document incidents or unusual occurrences.
  • Provide support and structure for clients in recovery and discuss issues such as addiction, health, relationships, hygiene, grooming, and self-image.
  • Facilitate morning meetings and rap sessions according to the prescribed curriculum or schedule.
  • Escort clients to smoke breaks, meetings, meals, appointments, hospitals, and other services; ensure approved passes are in place where required.
  • Support client routines, including wake-up and bedtime, and provide meals from the kitchen when clients are unavailable at mealtime.
  • Arrange or provide transportation for client meetings, appointments, banking, and retrieval of belongings; escort clients on store runs when necessary.
  • Schedule and monitor cleaning supplies, chores, and assignments; review and post approved client schedules.
  • Collect weekend visitor lists for eligible clients.
  • Inform the fiscal clerk of client insurance status weekly, help arrange client appointments with relevant staff, and follow up on results.
  • Collect, record, and forward rent to the Program Director or designee.
  • Collect and distribute daily mail while observing confidentiality standards.
  • Monitor medication consumption, check medication logs, and document consumption as directed by the Medical Director or designee.
  • Collect and secure client urine samples in accordance with policy, sanitation, safety, and security procedures; complete required documentation and log urinalysis screens.
  • Record daily behavioral progress notes and accurate, current unit and client information in the log book; ensure entries are properly dated, numbered, signed, and completed hourly.
  • Complete and distribute monthly Client Census Reports; file weekend-shift notes in client files; maintain the Bed List and record admissions and discharges promptly.
  • Ensure discharged client files and paperwork are complete, notify the Director in writing of incomplete work, and route discharge folders for required signatures, copies, and security or movement purposes.
  • Perform routine client services and housekeeping tasks, including making beverages, stripping beds, keeping the unit tidy, preparing paperwork, and cleaning beds and drawers after discharge.
  • Inspect rooms, common areas, hallways, and bathrooms hourly and document inspections; conduct thorough contraband searches at least weekly.
  • Receive and distribute client linens, track linens and other supplies, and submit supply requisitions as needed.
  • Respond appropriately to medical and other emergencies.
  • Safely operate and maintain agency vehicles when assigned to drive, according to the Gaudenzia DRC Vehicle Use Policy Manual.
  • Perform daily Eligibility Verification System checks on clients when appropriate.
  • Report discrepancies in client whereabouts or failures to return by curfew or expected time to the Program Director or supervisor.
  • Conduct pat searches and hand-held metal-detector scans of clients leaving and returning to the facility or unit; log searches, secure contraband, and notify the appropriate manager or supervisor.
  • Conduct comprehensive and random room and unit searches with program management staff when assigned; search client bags upon departure and return, document searches, secure contraband, and notify the appropriate manager or supervisor.
  • Perform other duties and client services related to safety, sanitation, and security as assigned, in a professional, ethical, and non-judgmental manner.

Benefits

  • Competitive pay
  • Excellent benefits
  • On-the-job training
  • Upward mobility
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