Residential Aide

Services For The Underserved, Inc.•New York, NY

10d•$18 - $19•Onsite

About The Position

The Residential Aide works under the supervision of program leadership to provide shift coverage. The position has a flexible, rotating shift schedule and includes weekend coverage. The aide supports residents through crisis intervention, medication monitoring when necessary, facility and resident monitoring, shift handoffs, escorts, and coordination of client dispatches and petty cash. The role also involves maintaining records and logs, communicating with treatment staff and supervisors, participating in training and meetings, and performing other duties as requested.

Requirements

High school diploma or GED.
One year of work experience in residential treatment or a similar setting.
Ability to provide crisis intervention using good interpersonal skills, maturity, and responsibility.

Nice To Haves

Driver’s license preferred but not required; driver eligibility is subject to the SUS Driver Eligibility Policy.
Basic knowledge of human services.

Responsibilities

Provide direct crisis intervention to clients and prepare incident reports about interventions.
Monitor clients while they take medication when necessary.
Inform staff about prescriptions that clients need filled, especially during overnight and weekend shifts.
Brief incoming shifts on facility status, including which clients are in or out of the facility.
Give verbal and written warnings to clients and apply appropriate consequences, such as extra chores or removal of store and telephone privileges.
Communicate concerns to treatment staff through the communication logbook or a note in the treatment staff mailbox.
Make copies of forms used for store passes, cigarette distribution, meal checklists, and similar purposes.
Serve as a staff escort when necessary and provide client escorts as assigned and needed, subject to driver eligibility.
Participate in educational training to enhance job-related skills.
Perform other assigned tasks, including facilitating morning or evening focus groups.
Participate in staff meetings as required.
Provide cafeteria coverage during meal times, monitor the client bed area, and remove unnecessary items in accordance with funder rules.
Coordinate and oversee morning dispatches, petty cash (including tokens, carfare, and lunch and dinner money), and client escorts as assigned.
Conduct hourly house or room rounds on all shifts and record the time and findings in the communications logbook.
Keep the supervisor informed of relevant information regarding residents and the program.
Perform other duties as requested by the supervisor.