Residential Aide

Acacia Network•New York, NY

1h•$21 - $21

About The Position

Under the direct supervision of a Shift Supervisor, the Residential Aide assists program residents with developing activities of daily living skills, including laundry, meal preparation and cleanup, personal hygiene, and maintaining a schedule of activities. The role maintains inventories of food, dry goods, and departmental supplies; reports maintenance needs; and orients clients to the facility, services, and personal care items upon arrival. Duties also include site coverage and security procedures, client care and crisis intervention, emergency first aid and CPR assistance, and opiate overdose prevention intervention when needed. The position supports high-quality service delivery by following program schedules and applicable regulations, funding requirements, and policies; completing client orientations and required reporting and documentation on time; maintaining confidentiality; and communicating with departments, affiliated providers, government administration, and community partners. The role requires shift work, close supervision, and work primarily in the program setting with occasional trips to the community or other sites.

Requirements

High school diploma or equivalent.
F-02 Certificate.
Food Handler’s Certificate.
CPR and First Aid.
Overdose Prevention Rescue Training.
Basic computer skills, including MS Office.
Knowledge of internet and email services.

Responsibilities

Assist residents in developing activities of daily living skills, including laundry, meal preparation and cleanup, personal hygiene, and following activity schedules.
Maintain inventories of food, dry goods, and departmental supplies, and report maintenance needs.
Orient clients to the facility, services, and personal care items upon arrival, completing orientations within 24 hours of entry.
Provide site coverage and follow security procedures.
Provide client care and crisis prevention and intervention, including emergency first aid and CPR assistance and opiate overdose prevention intervention when needed.
Participate in monthly departmental meetings and scheduled supervision, and meet training standards.
Ensure clients have access to services and supplies, including meals, laundry, and toiletries.
Follow program schedules, including bed signing, dorm inspections, linen exchange, medication monitoring, and workshops.
Comply with Part 491/900 Regulations, the Callaghan Decree, funding-source requirements, DHS policies, and applicable program procedures.
Maintain working knowledge of technological systems used by the program and affiliates, including the CARES system and CARES Waitlist.
Complete, review, and submit internal and external reports on time, ensuring work outputs are substantive.
Document hospital follow-ups and incident reports in CARES within one shift, and use the CARES Waitlist to assign beds appropriately.
Ensure bed signing is accurate and compliant with DHS policies, and use Corrective Action Plans to guide staff performance.
Provide excellent customer service, maintain strict confidentiality, follow ANH’s Standards and Code of Conduct, and model appropriate behavior for clients.
Adhere to the assigned work schedule, minimize unscheduled absences, and prioritize and complete tasks efficiently.
Perform duties professionally and to a high standard, provide interdepartmental support, follow the Dress Code Policy, and serve as a resource to clients and colleagues.
Maintain open communication with departments, IVC/HERO, DHS Administration, and community partners, and comply with electronic communication policies.