Residential Aid

COMMUNITY HOUSING INNOVATIONS INC•New York, NY

13d•$21 - $43,000•Onsite

About The Position

The Residential Aide coordinates and ensures the overall safety and security of the facility. The role coordinates and verifies client movement in the facility with other operations staff and monitors client conduct and behavior during the shift. The position is based in Gowanus/Park Slope, Brooklyn, New York, and pays $20.68 per hour, approximately $43,000 annually. It is non-exempt and eligible for overtime. Listed schedules include evening or overnight shifts, Friday through Tuesday, Thursday through Monday, or Saturday through Wednesday, with scheduled days off as specified in the posting. The Residential Aide helps maintain a safe and orderly facility for clients, visitors, staff, and property. Duties include site tours, screening visitors, enforcing and explaining rules, monitoring cameras, providing limited crisis intervention until professional staff can respond, completing records and reports, conducting unit inspections, accepting referrals, preparing vacant units, and supporting evacuation procedures and front-desk operations. The position may also serve as a liaison with the community at the direction of CHI staff and perform other duties assigned by management.

Requirements

High school diploma or GED preferred.
Willingness to work flexible hours, nights and/or weekends, and overtime if necessary.
First Aid/CPR certification and Food Handler’s Certification required, or must be obtained within the first 60 days of employment.
F-02 or F80 Fire Safety Coordinator certification required, or ability to obtain certification within 30 days of employment.
Excellent verbal and written communication skills.
Proficiency in English required.
Ability to lift, carry, and move objects weighing up to 50 pounds, tour the entire property, walk distances, and climb two to four flights of stairs.
Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Nice To Haves

One to two years of experience working in a related field preferred.
Multilingual ability and Spanish proficiency are prioritized.

Responsibilities

Ensure the safety and security of clients, visitors, staff, and property.
Wear a Safety Monitor vest and ID badge, remain visible to residents, and inspect the site through regular property tours.
Screen all clients and visitors entering the facility.
Enforce and educate clients about CHI, site, and DSS policies, regulations, and rules.
Review video cameras and consistently monitor the area.
Provide limited crisis intervention and de-escalation until CHI professional staff can be contacted or intervene.
Contact a supervisor and/or appropriate authorities as needed.
Maintain accurate shift documentation, including turnover records, census, logs, incident reports, and case notes.
Conduct inspections in accordance with OTDA/DSS standards by physically entering each unit and ensuring attendance is recorded properly.
Accept resident referrals and review rules and regulations with new arrivals, including the limit of two bags per person at intake.
Submit internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI.
Keep logs, the office, and the site orderly.
Inform the Building Superintendent about physical conditions at the work site, including dangerous conditions, repair needs, and supply needs.
Prepare vacant units for new placements.
Use cleaning supplies properly and maintain inventory.
Facilitate and document evacuation procedures, such as fire drills, as directed.
Perform administrative and reception duties at the front desk when needed.
Act as a liaison between the agency and the community at large when directed by CHI staff.
Perform other duties assigned by management to support successful program operations.