Residential Aid

COMMUNITY HOUSING INNOVATIONS INC•New York, NY

6d•$21 - $43,000•Onsite

About The Position

The Residential Aide coordinates and ensures the overall safety and security of the facility. The role coordinates and verifies client movement in the facility with other operations staff and monitors client conduct and behavior during the shift. The position is based in Gowanus/Park Slope, Brooklyn, New York, and pays $20.68 per hour, approximately $43,000 annually. The position is non-exempt and eligible for overtime. The stated schedule is 8 a.m. to 4 p.m., Tuesday through Saturday, with Sunday and Monday off. The Residential Aide ensures the safety and security of clients, visitors, staff, and property by screening visitors, conducting property tours and unit inspections, monitoring cameras, enforcing and explaining facility rules, and providing limited crisis intervention and de-escalation until professional staff can respond. The aide maintains shift documentation and reports, supports new resident arrivals and vacant-unit preparation, keeps the site and office orderly, and reports physical-condition or supply concerns to the Building Superintendent. The role may also include evacuation procedures, front-desk administrative and reception work, and community liaison duties.

Requirements

High school diploma or GED preferred.
Must be willing to work flexible hours, nights and/or weekends, and overtime if necessary.
First Aid/CPR certification required or to be obtained within the first 60 days of employment.
Food Handler’s certification required or to be obtained within the first 60 days of employment.
F-02 or F80 Fire Safety Coordinator certification required, or ability to obtain it within 30 days of employment.
Excellent verbal and written communication skills.
English proficiency required.
Ability to lift, carry, and move objects weighing up to 50 pounds, tour the entire property, walk distances, and climb two to four flights of stairs.
Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Nice To Haves

One to two years of experience working in a related field.
Multilingual ability, with Spanish proficiency prioritized.

Responsibilities

Ensure the safety and security of clients, visitors, staff, and property.
Wear a Safety Monitor vest and ID badge, maintain visibility to residents, and conduct regular tours of the property.
Screen all clients and visitors entering the facility.
Enforce and educate clients about CHI, site, and DSS policies, regulations, and rules.
Review video cameras and consistently monitor the area.
Provide limited crisis intervention and de-escalation until CHI professional staff can be contacted or intervene.
Contact a supervisor and/or the proper authorities as needed.
Accurately maintain shift documentation, including turnover records, census, logs, incident reports, and case notes.
Conduct inspections in accordance with OTDA/DSS standards, physically entering each unit to ensure attendance is recorded.
Accept resident referrals and review rules and regulations with new arrivals, including the two-bag-per-person intake rule.
Submit internal and external reports required by funding agencies and/or CHI in a timely and correct manner.
Keep logs, the office, and the site orderly.
Inform the Building Superintendent about site conditions, dangerous conditions, possible repairs, and supply needs.
Prepare vacant units for new placements.
Use cleaning supplies appropriately and maintain inventory.
Facilitate and document evacuation procedures, such as fire drills, as directed.
Perform front-desk administrative and reception duties when needed.
Act as a liaison between the agency and the community at large when directed by CHI staff.
Perform other duties assigned by management to support successful program operations.