Residential Aid

COMMUNITY HOUSING INNOVATIONS INC•New York, NY

10d•$21 - $43,750•Onsite

About The Position

The Residential Aide coordinates and ensures the overall safety and security of the facility. The role coordinates and verifies client movement in the facility with other operations staff while monitoring client conduct and behavior during the shift. The position is based in the Eastchester neighborhood of the Bronx, New York, and pays $21.04 per hour, approximately $43,750 annually. The position is non-exempt and eligible for overtime. Multiple schedules are listed, covering afternoon/evening or overnight shifts on different combinations of weekdays and weekends. The aide ensures the safety and security of clients, visitors, staff, and property through facility tours, screening, rule enforcement, camera monitoring, documentation, inspections, and coordination with supervisors and authorities. The aide may provide limited crisis intervention and de-escalation until professional staff can respond, and performs administrative, reception, unit-preparation, inventory, and evacuation-support duties as needed. Community Housing Innovations (CHI) is a not-for-profit housing and human services organization focused on supporting social and economic independence. Its vision is to end generational poverty and foster upward mobility by helping individuals and families access quality housing, a home of their own, and employment.

Requirements

High school diploma or GED preferred.
Willingness to work flexible hours, nights and/or weekends, and overtime if necessary.
First Aid/CPR certification required or to be obtained within the first 60 days of employment.
Food Handler’s Certification required or to be obtained within the first 60 days of employment.
F-02 or F80 Fire Safety Coordinator certification required, or ability to obtain certification within 30 days of employment.
Must complete a TB test upon hire and annually thereafter; accepted methods include a traditional test, QuantiFERON, or X-ray.
Excellent verbal and written communication skills.
English proficiency required.
Ability to lift, carry, and move objects weighing up to 50 pounds, tour the entire property, walk distances, and climb two to four flights of stairs.
Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Nice To Haves

One to two years of experience working in a related field preferred.
Multilingual ability and Spanish proficiency are prioritized.

Responsibilities

Maintain visibility to residents by wearing a Safety Monitor vest and ID badge, and inspect the site through regular property tours.
Screen all clients and visitors entering the facility.
Enforce and educate clients on CHI, site, and DSS policies, regulations, and rules.
Review video cameras and consistently monitor the area.
Provide limited crisis intervention and de-escalation when necessary until CHI professional staff can be contacted or intervene.
Contact a supervisor and/or appropriate authorities as needed.
Accurately maintain shift documentation, including turnover records, census, logs, incident reports, and case notes.
Conduct inspections in accordance with OTDA/DSS standards, physically entering each unit to ensure attendance is properly recorded.
Accept resident referrals and review rules and regulations with new arrivals, including the limit of two bags per person at intake.
Submit internal and external reports, including logs, notes, and incident reports, accurately and on time as required by funding agencies and/or CHI.
Keep logs, the office, and the site orderly.
Inform the Building Superintendent of site conditions, including dangerous conditions, repair needs, and supply needs.
Prepare vacant units for new placements.
Use cleaning supplies appropriately and maintain inventory.
Facilitate and document evacuation procedures, including fire drills, as directed.
Perform administrative and reception duties at the front desk when needed.
At the direction of CHI staff, act as a liaison between the agency and the community.
Perform other duties assigned by management to support successful program operations.