Resident Services Director - LVN LPN RN

Sagora Senior Living

1d•Onsite

About The Position

Sagora Senior Living is seeking a hard-working and compassionate Resident Services Director to join their team. This role leads the resident services department by coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members, all while providing the highest-quality care to seniors. The company offers overnight clinical support from an On Call RN team and emphasizes a team-focused, quality-centered approach in their independent living, assisted living, or memory care communities. Sagora is certified as a Great Place to Work and invests in team member growth.

Requirements

Must be a graduate of an accredited school of nursing, RN or LVN
1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
Must be able to communicate effectively with residents, families, physicians, and associates
Strong written communication and computer skills
Availability to work outside of normal operating hours including evenings and weekends is required
Must possess or be willing to acquire a valid driver's license to drive on company time as needed

Responsibilities

Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
Plan and delegate work assignments, ensuring effective scheduling
Provide case management services to residents
Facilitate and encourage family involvement with residents
Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
Develop and monitor resident service plans
Ensure regulatory compliance and participate in management and agency surveys

Benefits

Company-paid telemedicine service for all full-time benefit-eligible team members
On-Demand Pay – request a pay advance!
Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
Health/ Dental/ Vision/ Disability/ Life Insurance
Flex Spending Account
Dependent Care Flex Plan
Health Savings Account
401(k) Retirement Savings Plan with company matching!
Paid time off and Holiday pay
Team Member Assistance Program – counseling services at the other end of the phone!
Discounted Meal Tickets
Referral Bonus Program – earn money for referring your friends!
Tuition Assistance (for programs directly related to team member's position)