Resident Services Director - LVN LPN RN

Sagora Senior LivingMelbourne, FL
Onsite

About The Position

Sagora Senior Living is seeking a hard-working and compassionate Resident Services Director to join their team. This role leads the resident services department by coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members, all while providing the highest-quality care to seniors. The company offers overnight clinical support from an On Call RN team and emphasizes a work-life balance. Sagora Senior Living communities offer independent living, assisted living, or memory care, with a focus on putting Residents First, being team-focused, and quality-centered. They invest in and empower team members for career advancement and are certified as a Great Place to Work. The company's name, Sagora, is a combination of 'Sage' (wisdom) and 'Agora' (gathering place), reflecting their communities as gathering places of wisdom.

Requirements

  • Must be a graduate of an accredited school of nursing, RN or LVN
  • 1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
  • Must be able to communicate effectively with residents, families, physicians, and associates
  • Strong written communication and computer skills
  • Availability to work outside of normal operating hours including evenings and weekends is required
  • Must possess or be willing to acquire a valid driver's license to drive on company time as needed

Responsibilities

  • Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
  • Plan and delegate work assignments, ensuring effective scheduling
  • Provide case management services to residents
  • Facilitate and encourage family involvement with residents
  • Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
  • Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
  • Develop and monitor resident service plans
  • Ensure regulatory compliance and participate in management and agency surveys

Benefits

  • Company-paid telemedicine service for all full-time benefit-eligible team members
  • On-Demand Pay – request a pay advance!
  • Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
  • Health/ Dental/ Vision/ Disability/ Life Insurance
  • Flex Spending Account
  • Dependent Care Flex Plan
  • Health Savings Account
  • 401(k) Retirement Savings Plan with company matching!
  • Paid time off and Holiday pay
  • Team Member Assistance Program – counseling services at the other end of the phone!
  • Discounted Meal Tickets
  • Referral Bonus Program – earn money for referring your friends!
  • Tuition Assistance (for programs directly related to team member's position)
  • Lasting relationships with our residents who have so much wisdom to share!
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