Resident Services Coordinator

The Schochet Companies•Brockton, MA

8d•Onsite

About The Position

Schochet is seeking a Resident Services Coordinator to make a difference in the lives of families in affordable/low-income housing. This role involves working one-on-one with residents to identify needs and coordinate services, developing relationships with community partners to bring in programs and resources, and planning events that build community and promote well-being. Schochet is a full-service real estate development and management company committed to providing enriched housing with resident supports. This position is part of an enhanced resident services program in partnership with Hebrew Senior Life at Hamilton Wade Douglas House, a 240-unit Elderly/Disabled Apartment community in Brockton, MA. The resident services team will include an RSC, Wellness Coordinator, Wellness Nurse, and Fitness Instructor.

Requirements

Bilingual in Portuguese, Haitian Creole, or Spanish required.
Team player.
BS in Social Work or related field OR 2-3 years’ experience in social services delivery with youth and families preferred.

Nice To Haves

BS in Social Work or related field
2-3 years’ experience in social services delivery with youth and families

Responsibilities

Connecting residents to services, resources, and support through assessments, education, referrals to service providers, and ongoing monitoring of support.
Providing resources for older adults to age in place, benefits and entitlements, food assistance, and mental health support.
Working as a team with resident services staff, property management, residents, volunteers, and community partners.
Advocating, organizing, and problem-solving to obtain results for residents.
Establishing relationships with agencies and service providers in the community.
Establishing onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget.
Planning celebrations to prevent isolation and build community, as well as lectures on health topics and general well-being (e.g., fraud prevention, computer classes).