Resident Services Coordinator
About The Position
For over 30 years, Habitat America has been managing apartment communities with the highest level of service for their residents. Habitat America currently offers educational programs and support services for its residents at several apartment communities. The Resident Services Coordinator provides a broad range of social services and educational programs. They are responsible for implementing and developing programs and partnerships. The RSC is responsible for collaborating, implementing and developing programs, activities, and events for the benefit of residents. Responsibilities include but are not limited to the design, implementation, and management of resident programs. This position is also responsible for providing social service assistance, coordinating and implementing social activities, employment and educational programs.
Requirements
- Technology Proficient
- Experience with reporting outcomes.
- Experience with under-served and low income communities strongly desired.
- Passion and interest in working with seniors.
- Strong interpersonal and organizational skills, computer skills and be competent in Microsoft Office programs.
- Must be creative and a strong problem solver.
- Strong motivation and the ability to work independently required.
Nice To Haves
- Advanced Degree in Education, Social Work, Youth Development, or related field preferred.
Responsibilities
- Design, Plan and Implement Programs and Activities: Needs are identified and responded to with appropriate workshops, programs and activities, as prioritized and agreed upon in consultation with supervisor. Programs are designed with a special emphasis on health/wellness, financial fitness, and education with programming. Programs are offered at times convenient for the majority of residents, including some evening programs for residents who work during the day.
- Develop Partnerships: Maintain contact with community partners, including non-profits and vendors, to bring relevant workshops, programs, activities, and opportunities to the community. In consultation with supervisor, create relevant memoranda of understanding with partners and vendors to ensure compliance with accounting and risk management. Assure best practices and clear communication are implemented with all parties involved in the partnerships.
- Maintain Community Spaces and Equipment: Ensure that groups using the community room and computer center clean up after each activity and take care of the equipment in each room.
- Collect Data & Assist with Management of Budget: Compile and enter relevant data in monthly report on program outcomes. Produce monthly reports on time each month and other reports, as requested. Based on program participation data and other input from residents, use the allocated program funds to provide a variety of popular programs and useful services without overspending. Provide accurate and timely documentation of all expenses.
- Other duties as assigned.
