Resident Services Coordinator
About The Position
The Foundation is a nonprofit serving low-income families in California, Arizona, New Mexico, and Texas through affordable housing and social service programs. Working in the Community Services department under the direction of the Regional Program Coordinator, the coordinator implements and supervises the After School Program, Resident Services, and related activities. The role also includes managing the Si Se Puede Community Centers Program and Senior Services, while ensuring compliance with site HUD requirements. This entry-level, part-time position provides hands-on support to children, families, older adults, and other residents in a low-income housing community. The coordinator conducts outreach, connects residents with resources, helps foster partnerships with Property Management and community organizations, and creates a welcoming environment for program members and visitors. The role requires sound decision-making, leadership, community planning and outreach skills, and a passion for working with children and serving as a positive role model.
Requirements
- At least 12 units of college credit from an accredited two-year college or related experience in case management, outreach, or community services.
- Strong decision-making and leadership skills, and skills in community planning and outreach.
- Pass a Live Scan fingerprinting/background check.
- Provide proof of a negative TB test result taken within the last year.
- First Aid/CPR/AED certification, or ability to obtain it within 30 days, and maintain these certifications.
- Ability to lift and carry heavy objects as needed for transportation, setup, and activities; frequently stand and walk; and occasionally stoop, kneel, and/or move up to 35 pounds.
- Availability Monday through Friday, eight hours a day, from 9:00 AM to 6:00 PM.
- Ability to work on-site at the Community Center.
- Maintain ethical practices and serve the community with character, integrity, dignity, and professionalism.
- Ability to protect confidential information and maintain effective working relationships.
Nice To Haves
- Bilingual Spanish skills.
- Knowledge of MS Office (Word and Excel), Adobe, and Canva.
- Previous experience working with the senior population.
Responsibilities
- Implement and supervise the After School Program, Resident Services, and related activities.
- Manage the Si Se Puede Community Centers Program and Senior Services, ensuring compliance with site HUD requirements.
- Prepare activity materials and provide case management assistance.
- Manage petty cash and maintain a daily log.
- Enforce program behavior policies and safety procedures.
- Report adult and elder abuse and neglect as required by state law.
- Create and distribute monthly newsletters, calendars, and flyers about events and resources.
- Conduct outreach to residents and community partners.
- Foster a friendly and welcoming environment for members and visitors.
- Maintain accurate records and document-retention systems, and compile comprehensive reports.
- Protect confidential and sensitive information.
- Maintain effective working relationships with employees, participants, the Si Se Puede Association, and community partners.
- Coordinate and distribute donations to older adults, including food, in-kind items, holiday items, and everyday essentials.
- Collaborate with Property Management to develop partnerships and enhance resident services.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
