Resident Services Coordinator II
About The Position
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Residential Services Coordinator is responsible for managing the administrative tasks for multiple communities in the Orange County area. Position may support the maintenance or office administrative functions, depending on the need for all administrative matters including but not limited to invoicing, working with external vendors and validating purchases within the Workday system. This individual will work closely with Accounts Payable, Maintenance and Community Managers as well as third part vendors. Strong communication skills and attention to detail is a must. The right candidate must have excellent relationship building and customer service skills as well as exceptional organizational and multi-tasking skills. You know how to tackle a problem head-on while juggling a number of responsibilities and supporting a large team of associates.
Requirements
- Bachelor’s degree preferred
- 1 - 2 years of multi-family or related property management experience preferred
- Experience with Workday or similar sized system for invoicing and procurement
- Equivalent experience in retail or hospitality industry accepted
- Administrative and organizational experience
- Technical computer experience in different office software
- Ability to listen and quickly develop rapport with residents and associates and successfully solve problems
- Experience completing repetitive administrative tasks with high attention to detail and limited mistakes
- Ability to manage multiple on-going tasks and schedules and adhere to and enforce required deadlines
Responsibilities
- Managing the administrative tasks for multiple communities in the Orange County area.
- Supporting maintenance or office administrative functions.
- Handling all administrative matters including invoicing, working with external vendors, and validating purchases within the Workday system.
- Working closely with Accounts Payable, Maintenance and Community Managers as well as third-party vendors.
- Tackling problems head-on while juggling responsibilities and supporting a large team of associates.
Benefits
- Comprehensive benefits — health, dental and vision
- 401(k) with company match
- Paid vacation and holidays
- Tuition reimbursement
- An employee stock purchase plan
- A 20% discount on our incredible apartment homes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
