Resident Service Representative

Ecolab•Louisville, KY

About The Position

Ecolab’s Nalco Water team is seeking a field technician in Louisville, Kentucky, to monitor and maintain air and water quality systems. The role provides hands-on operational support and customer problem-solving to help deliver high customer satisfaction. The representative operates, monitors, and troubleshoots facility processes, performs laboratory and application testing, records and reports data, maintains product inventories, and provides routine and special service to customers. The position works Wednesday through Saturday, 6 p.m. to 5 a.m., and pays $23 per hour. The posting also lists an annual compensation range of $42,000–$63,000.

Requirements

High school diploma, GED, or equivalent.
Experience working with Microsoft Office Suite.

Nice To Haves

Experience working independently in an industrial setting.
Mechanical aptitude.
Previous experience in industrial wastewater treatment or maintenance.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience.
Strong customer service skills and the ability to interact positively and professionally with customers.
Ability to analyze readings and organize data logically in a spreadsheet.
Verbal and written communication skills.
Previous experience explaining the results of data gathering.

Responsibilities

Operate, monitor, and troubleshoot facility processes in accordance with established procedures.
Test laboratory samples, analyze and record results, and document data in accordance with company and regulatory requirements.
Perform daily process application quality analyses using small, intricate parts.
Provide routine and special application service support to customers.
Execute required chemistry tests.
Log and report data.
Maintain product inventories.
Provide technical support to customers.
Troubleshoot and maintain systems as needed.
Use a Fluke meter to check sensitivity.
Operate a test stand to verify air and fluid leaks.