Resident Service Representative

Ecolab•Louisville, KY

1d•$42,000 - $63,000

About The Position

Ecolab is seeking a Resident Service Representative in Louisville, Kentucky, to monitor and maintain air and water quality systems and provide customer problem-solving support. The role involves operating and troubleshooting facility processes, testing laboratory samples, analyzing and recording results, and supporting customers through routine and special application services. The position is scheduled Wednesday through Saturday from 6 p.m. to 5 a.m. Compensation is listed as $23 per hour, and an annual compensation range of $42,000–$63,000 is also included in the posting. The work is hands-on and autonomous, with team support and access to training and development programs. The role supports customers’ sustainability goals and protection of critical assets. Applicants must have a high school diploma, GED, or equivalent and experience working with Microsoft Office Suite. Immigration sponsorship is not available for this opportunity.

Requirements

High school diploma, GED, or equivalent.
Experience working with Microsoft Office Suite.

Nice To Haves

Experience working independently in an industrial setting.
Mechanical aptitude.
Previous experience in industrial wastewater treatment or maintenance.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience.
Strong customer service skills and the ability to interface positively and professionally with customers.
Ability to analyze readings and enter data in a spreadsheet logically.
Verbal and written communication skills.
Previous experience explaining results of data gathering.

Responsibilities

Operate, monitor, and troubleshoot the facility and its processes in accordance with established procedures.
Perform testing on laboratory samples, analyze results, and record results and data in accordance with company and regulatory requirements.
Perform daily process application quality analysis using small intricate parts.
Provide routine and special application service support to customers.
Execute required chemistry tests.
Log and report data.
Maintain product inventories.
Provide technical support to customers.
Troubleshoot and maintain systems as needed.
Use a Fluke meter to check sensitivity.
Operate a test stand to verify air and fluid leaks.