Resident Program Manager

SCP Health•Atlanta, GA

9d•$72,738 - $107,672•Remote

About The Position

The Resident Program Manager oversees the day-to-day operations of a development program for newly hired residents in their final 12 months of residency. The role coordinates monthly virtual professional development sessions on clinical and productivity topics, finance and operations, professional development, and wellness. The manager tracks participation, attendance, feedback, and outcomes to evaluate program effectiveness and recommend improvements to its structure, content, format, and timing. The position partners with Clinical Recruiting and clinical, operations, finance, and wellness leaders, and works with internal subject matter experts and presenters to develop relevant session content and engagement strategies. It serves as the main point of contact for residents, presenters, and internal stakeholders, maintains program materials and records, and builds relationships with residency programs and academic medicine contacts to support engagement and recruiting pipeline development. The role also provides engagement insights to Clinical Recruiting leadership and supports resident recruitment, engagement, and transition-to-practice initiatives. The position is remote in the United States, with hybrid options at SCP office locations in Atlanta, Georgia; Lafayette, Louisiana; Dallas, Texas; and Traverse City, Michigan. The anticipated annual base salary is $72,738 to $107,672, with actual compensation determined by experience, qualifications, and internal equity considerations.

Requirements

Bachelor’s degree in business, education, human resources, communications, a related field, or equivalent work experience.
3 to 5 years of progressive experience in program development, oversight, and coordination, recruiting operations, education, or training coordination.
Prior experience managing recurring meetings, training, events, and professional development programs.
Prior experience identifying, developing, and driving process improvement.
Ability to organize work, manage competing priorities, meet commitments, and maintain accurate documentation.
Strong written and verbal communication skills, including the ability to engage with residents, physicians, leaders, and cross-functional stakeholders.
Ability to build relationships with internal subject matter experts and presenters and coordinate collaborative content development.
Proficiency with Microsoft Office Suite, virtual meeting platforms, and scheduling and calendar management tools.
Demonstrated ability to represent the organization externally and build relationships with residency programs, early-career clinicians, and academic medicine stakeholders.
Strong understanding of business operations and process improvement concepts.

Nice To Haves

Experience with applicant tracking systems (ATS), CRM systems, or recruiting platforms.
Prior experience working in healthcare, staffing, or service-based operations.
Previous experience managing cross-functional projects.
PMI or PMP certification.

Responsibilities

Manage day-to-day operations of the resident development program for newly hired residents in their final 12 months of residency.
Track participation, attendance, feedback, and outcomes; evaluate program effectiveness and recommend changes to its structure, content, format, and timing.
Partner with Clinical Recruiting and clinical, operations, finance, and wellness leaders to keep sessions relevant, build consensus on enhancements, and implement approved changes.
Coordinate monthly virtual professional development sessions covering clinical and productivity topics, financial and operational topics, professional development, and wellness.
Engage internal subject matter experts and presenters to develop session content, learning objectives, and engagement strategies aligned with program goals.
Schedule virtual sessions, distribute meeting invitations, and manage communications with selected residents.
Serve as the primary point of contact for residents, presenters, and internal stakeholders related to the program.
Maintain program calendars, communication templates, participant lists, and session documentation.
Build and maintain relationships with residency program leaders, coordinators, chief residents, and other GME contacts to support outreach, engagement, and recruiting pipeline development.
Track program touchpoints, resident participation, engagement trends, and conversion opportunities; provide insights and recommendations to Clinical Recruiting leadership.
Support special projects and initiatives related to resident recruitment, engagement, and transition-to-practice efforts.