Resident Counselor, EPS (Day Shift)

Mental Health Cooperative•Nashville, TN

3d•Onsite

About The Position

The Resident Counselor assists consumers in emergency psychiatric services with on-site problem solving and the development and implementation of plans to address immediate and long-term needs. The role engages and supports consumers during crisis episodes, helps them work toward resolution and reintegration into primary support systems, and connects them with community resources. The position is based in Nashville, Tennessee, and is scheduled Sunday, Monday, and Tuesday from 7:00 a.m. to 7:00 p.m.

Requirements

A bachelor's degree in a health-related field such as counseling, psychology, or social work is preferred.
A bachelor's degree in a non-health-related field will be considered, or at least five years of experience in a health-related setting.
Valid Tennessee Driver's License.
Acceptable Motor Vehicle Report (MVR).
Acceptable Criminal Background Investigation.
Effective written and verbal communication skills.
Ability to prioritize and remain calm and focused when dealing with consumer crises.
Ability to remain flexible and demonstrate a positive attitude in response to changing needs.

Nice To Haves

Bachelor's degree in a health-related field of counseling, psychology, or social work.

Responsibilities

Engage consumers during their stay to intervene and problem-solve during crisis episodes.
Maintain continuous and consistent contact with consumers admitted to treatment programs.
Complete required paperwork by the end of each shift.
Advocate for consumers' needs when appropriate, including assistance with Social Security benefits, representative payees, financial assistance, TennCare, food stamps, housing, appointments, referrals to alcohol and drug treatment, and transportation.
Help consumers understand their psychiatric diagnoses and medications.
Communicate with and support consumers during crisis episodes to seek resolution and reintegration into their primary support systems.
Maintain a safe therapeutic environment free of sharps and other potentially harmful objects.
Search the personal belongings of consumers entering treatment programs.
Discuss precipitating events and possible alternatives with consumers.
Monitor consumers' behavior, cooperation, and ability to remain safe in treatment programs.
Help consumers find community resources and facilitate consumer groups as needed.
Complete regular safety checks on consumers.
Use de-escalation skills to prevent potential problems.
Provide consumers with needed supplies, including food and toiletries.
Participate in cross-training across all EPS Treatment programs.
Work collaboratively with MCRT staff and prioritize customer service with internal and external customers.
Communicate effectively with staff, supervisors, and consumers.
Demonstrate proficiency in taking vital signs and assist nursing with UDS, including obtaining and interpretation.
Assist with organizing supplies as needed.
Maintain workplace flexibility and attend required team meetings, supervision, and training.
Report maintenance and facility issues to the Supervisor.
Follow Universal Precautions policies and procedures.