Admissions Counselor (DAY SHIFT)

3db3d6a8-1de1-4ffc-bf60-68f204d46c0a•Wallingford, CT

10h•$23 - $33•Onsite

About The Position

The Admissions Counselor processes and admits individuals to services at Masonicare Health Center in accordance with financial policies and procedures. This is a part-time position scheduled for 24 hours per week, Friday through Monday: Friday 12–6, Saturday 9–3, Sunday 9–3, and Monday 12–6. The position is based at Masonicare Health Center in Wallingford, Connecticut. The role responds to admission inquiries, assesses applicants’ financial status and care needs, supports applicants and families with continuing-care guidance, coordinates admission-related communication and documentation with care teams, screens referrals for rehabilitation and sub-acute units, and maintains long-term-care waitlists. A bachelor’s degree is preferred, and the position requires 3–5 years of admissions experience with knowledge of Medicare, Medicaid, and insurance verification.

Requirements

3–5 years of admissions experience.
Knowledge of Medicare, Medicaid, and insurance verification.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Respond to admission inquiries from hospitals, referral sources, by telephone, and in person; provide relevant information and foster positive relationships with internal and external customers.
Assess applicants’ financial status and care needs using medical and functional information, assign the appropriate level of care, and place applicants on the appropriate service-area waitlist.
Provide applicants and their families with support and guidance regarding continuing-care needs and community or institutional services.
Ensure the PASSR/ASCEND process is completed by appropriate staff for new residents and confirm financial eligibility.
Coordinate pre-admission and admission conferences with care-center representatives, including the director, care coordinator, and social worker, to transfer medical, social, financial, and insurance information to the care team.
Screen hospital and community referrals for rehabilitation and sub-acute admissions and coordinate acceptance with the care-center team, including the care coordinator, social worker, and clinical coordinator.
Maintain the waitlist for long-term-care applications and work with the social worker to process applications to the Finance Department.
Sign in long-term-care applicants upon admission and copy and distribute paperwork as appropriate.
Perform other duties as assigned.