Resident Care Director LPN

Allegro Senior Living•Williamsburg, VA

About The Position

The Resident Care Director provides leadership, clinical oversight, resident-care coordination, and regulatory support for Assisted Living and Memory Care services in accordance with applicable regulations and Allegro Living standards. The role supports resident assessments, service planning, medication management, care-team supervision, quality assurance, risk management, staff education, and communication with residents, families, physicians, pharmacies, and outside providers. The director promotes a safe, supportive, resident-centered environment while helping ensure timely documentation, quality outcomes, and compliance with company policies and state requirements. The ideal candidate is an organized, compassionate, collaborative clinical leader with strong nursing judgment and communication skills, and a commitment to serving seniors. The position also balances daily clinical needs with regulatory, staffing, quality-assurance, risk-management, and operational priorities.

Requirements

  • Registered Nurse (RN) required.
  • Active, unrestricted nursing license in the state of employment required.
  • Demonstrated experience leading clinical teams and supporting regulatory compliance.
  • Strong verbal and written communication, organizational, analytical, and problem-solving skills.
  • Ability to work well with others and promote a team-oriented environment.
  • Ability to maintain confidentiality and professional composure under stressful or challenging conditions.
  • Must be at least 18 years of age; state-specific guidelines may apply.
  • Valid driver’s license and acceptable Motor Vehicle Record in accordance with Company requirements, when driving responsibilities are assigned.

Nice To Haves

  • Bachelor of Science in Nursing (BSN) preferred.
  • Minimum of three years of leadership experience in Assisted Living, Memory Care, Long-Term Care, or a related healthcare setting preferred.
  • Experience with state surveys, quality-improvement initiatives, resident assessments, care planning, and risk management preferred.
  • General understanding of and concern for the needs of seniors.
  • Experience supporting residents with Alzheimer’s disease, dementia, or memory impairment preferred.

Responsibilities

  • Lead resident care services within Assisted Living and Memory Care.
  • Conduct or supervise resident assessments, reassessments, service plans, and care-plan reviews.
  • Monitor resident wellness, identify changes in condition, and coordinate timely interventions.
  • Collaborate with physicians, pharmacies, hospice, therapy providers, home health agencies, residents, and families to support coordinated care.
  • Oversee medication-management systems, documentation, MAR/TAR audits, medication-variance follow-up, and corrective action.
  • Maintain survey readiness and compliance with applicable state regulations, Allegro Living policies, and resident-rights requirements.
  • Conduct or support investigations related to incidents, accidents, concerns, and allegations; develop follow-up interventions and corrective-action plans as needed.
  • Recruit, coach, schedule, support, and develop resident-care team members while promoting accountability, teamwork, and service excellence.
  • Provide and reinforce staff training related to resident care, service planning, activities of daily living, documentation, regulatory requirements, and medication administration, as applicable.
  • Partner with community leadership, Sales and Marketing, and other departments to support resident retention, occupancy growth, admissions, transfers, and discharges.
  • Participate in quality-assurance activities, including audits, pharmacy review, infection prevention, risk management, and review of resident-care trends.
  • Perform other related duties as assigned by the supervisor.
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