Resident Aide (Security), Overnight (12am-8am)

Osborne Association Inc•New York, NY

5d•Onsite

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination. Osborne has opened its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton). Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours (some positions will require non-traditional work hours). We are seeking a full-time Resident Aide/Security to join our Fulton team! Resident Aides will be responsible for ensuring the safety and security of all clients, staff, visitors, and property around the facility. This position reports to the Shift Supervisor. This position's schedule is Saturday through Wednesday, 12am-8am. Flexibility is required as schedules are subject to change depending on program needs.

Requirements

High school diploma or equivalency; in lieu of education, must have two years of related experience
Must have NYS Security Guard License and current 8-hour annual Certificate.
F02 FDNY Fire Guard License required
Minimum two years of experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health, and substance abuse issues.
Valid CPR/First Aid Certification
Ability to climb 120 standard stairs within 2 minutes.
Must have good interpersonal skills with the ability to communicate effectively, both written and oral.
Knowledge of community resources.
Ability to make sound decisions and resolve conflicts.
Deal calmly in crisis situations and handle multiple tasks effectively under pressure with minimum supervision
Work collaboratively well with diverse groups.
Strong organizational skills, detail-oriented, and efficient.
Must have some computer skills and be able to formulate incident reports.

Responsibilities

Control access at the main entrance by screening all clients and visitors entering the building
Intervene to de-escalate crisis situations and document all such situations and interventions performed
Respond to incidents
Perform regular and frequent foot patrols of the entire facility.
Complete logs, incident reports, and all other required documentation
Make calls to the police, fire department, and other first responders as directed
Perform administrative duties and receptionist duties at the operations desk
Monitor the video surveillance cameras and fire prevention detection of the alarm notification system.
Ensure the safety of all and security of all equipment
Provide coverage for the general welfare and safety of the shelter residents, staff, and volunteers
Provide crisis prevention and intervention as needed
Complete routine resident and facility check to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.)
Record incidents and residents’ grievances appropriately in the logbook and on the incident report
Assist with regular fire drills during the day, evening, night, and weekend shifts, ensuring that all staff and residents follow procedures
Interact with NYPD, EMS, and FDNY, and know when it is appropriate to make emergency calls
Help to foster and to promote a positive and harmonious atmosphere at the facility
Search all residents, staff, visitors & residential rooms & common areas of the facility via magnetometers, hand-held wands, and x-ray baggage scanners
Willingness to become trained in Safe Crisis Management (SCM) by Osborne Staff
Must be able to work flexible shifts, weekends, and overtime if necessary
Perform other duties as assigned