Resident Aid / Behavioral Health Tech- NOC shift: SUD Treatment Center

Renewal Health Group•Palm Desert, CA
•Onsite

About The Position

Phoenix Rising Recovery is hiring Resident Aids for its all-male detox and residential treatment program in Palm Desert. Resident Aids provide direct support to clients and help ensure smooth day-to-day program operations. As members of the multidisciplinary treatment team, they contribute to substance abuse treatment and compassionate client care. This role is for the NOC shift, 11:00 p.m. to 7:30 a.m., and requires availability for at least one weekend day. The position includes supporting client intake and orientation, safety and well-being, treatment participation, crisis response, transportation, screening, documentation, and upkeep of a safe and compliant facility. Hiring is contingent upon completing a background check, TB test, drug screen, and pre-employment physical. Candidates must have current First Aid and CPR certification or be willing to obtain it upon hire.

Requirements

  • Current registration with CCAPP is required (e.g., RADT).
  • At least 21 years of age.
  • High school graduate or equivalent.
  • At least one year of experience working directly with clients in a detox or residential treatment setting.
  • Knowledge of and belief in the principles of client-centered treatment.
  • Ability to work independently and as a team player while maintaining appropriate boundaries.
  • Excellent oral and written communication skills.
  • Valid driver’s license and clean driving record.
  • Available for the NOC shift, 11:00 p.m. to 7:30 a.m., and at least one weekend day.
  • Current First Aid and CPR certification, or willingness to obtain certification upon hire.
  • Completion of a background check, TB test, drug screen, and pre-employment physical is required as a condition of hiring.

Nice To Haves

  • Coursework in addiction counseling, psychology, or social work.

Responsibilities

  • Assist with intakes and orient clients to the facility, daily routines, and program expectations.
  • Support client safety and well-being through assigned rounds and observation procedures.
  • Observe and report changes in clients’ mood, behavior, physical condition, and program engagement to nursing and clinical staff.
  • Build rapport and support clients while maintaining clear and consistent boundaries.
  • Use crisis intervention, therapeutic communication, verbal de-escalation, and trauma-informed approaches to help clients manage distress.
  • Support clients’ attendance and participation in groups, therapy sessions, appointments, and therapeutic activities.
  • Facilitate structured activities and groups as assigned.
  • Transport and accompany clients to appointments, meetings, and therapeutic outings.
  • Conduct belongings, facility, and person searches to help maintain a safe treatment environment.
  • Administer drug and alcohol screenings as needed.
  • Observe and document clients’ self-administration of prescribed medication.
  • Complete timely, objective shift reports, incident reports, group notes, and other required documentation according to company policy.
  • Keep the facility clean, organized, safe, and compliant.
  • Perform other duties as assigned by the leadership team.

Benefits

  • Medical, dental, vision, short-term disability, and life insurance for employees working at least 30 hours per week.
  • Reimbursement for licensing fees.
  • Education assistance.
  • Employee referral bonus.
  • Healthcare flexible spending account with a $250 company contribution.
  • Paid vacation and sick leave.
  • Six paid holidays.
  • Jury duty pay.
  • Direct deposit and same-day pay.
  • Employee Assistance Program.
  • 401(k) retirement plan with a 4% dollar-for-dollar match for employees who work a minimum of 1,000 hours per fiscal year.
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