Residency Program Dept Assistant

Meritus Health External•Hagerstown, MD

About The Position

Meritus Health is seeking a detail-oriented and organized Residency Program Department Assistant to provide administrative support to the Residency Program Coordinator and faculty in the Department of Family Medicine. Under general direction, the position assists with coordinating the residency program in compliance with Accreditation Council for Graduate Medical Education (ACGME) guidelines. Duties include processing registrations, coordinating resident applications and evaluations, maintaining databases, preparing schedules, and providing general administrative support.

Requirements

  • High school diploma or GED.
  • One year of administrative assistant experience.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Ability to work independently and complete projects in a timely manner.
  • Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities.
  • Strong customer service skills and professional communication.
  • Ability to maintain confidentiality and professionalism at all times.
  • Knowledge of medical education policies, procedures, and medical terminology.

Nice To Haves

  • College coursework.
  • Experience in graduate medical education (GME), teaching, or an academic setting.
  • Experience with New Innovations.

Responsibilities

  • Provide administrative coordination for the residency program, including maintaining calendars, scheduling meetings, preparing correspondence, managing phone calls, and organizing email communications.
  • Maintain office supplies and coordinate ordering and inventory needs.
  • Complete administrative paperwork, maintain resident data sheets and spreadsheets, and track schedules, lectures, and attendance.
  • Coordinate departmental meetings and events, prepare agendas, document minutes, and follow up on action items.
  • Coordinate hotel accommodations, travel arrangements, and scheduling for faculty.
  • Track resident licensure and certifications and communicate updates to the Residency Coordinator and Graduate Medical Education team.
  • Manage the Electronic Residency Application Service (ERAS) and coordinate communications with the National Resident Matching Program (NRMP).
  • Support recruitment activities by communicating with applicants and scheduling interviews, travel, and accommodations.
  • Assist with medical student scheduling and rotations.
  • Provide support with residency scheduling and other program-related administrative duties as needed.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability coverage
  • Paid Time Off accruing from day one
  • 401(k) plan
  • Education assistance program
  • Employee assistance program
  • Potential shift differential for employees working evening, night, or weekend shifts
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