Residences Pool Attendant

Marriott•Bonita Springs, FL

9d•Onsite

About The Position

The Residences Pool Attendant is responsible for maintaining the cleanliness and safety of the pool area, promoting a positive guest experience, and adhering to company policies and standards. This role involves cleaning pool decks, observing guest activities, responding to emergencies, assisting injured guests, and managing towels. The attendant also plays a role in upholding the "Gold Standards" of The Ritz-Carlton, focusing on exceptional service, guest comfort, and a welcoming atmosphere. The position is part of the Marriott International portfolio, emphasizing an equal opportunity employer environment that values diversity and inclusion.

Requirements

CPR Certification
First Aid Certification
Fitness Equipment certification or training required by local and state agencies.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.

Responsibilities

Wash, mop, and clean the pool deck.
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
Promote the rules and regulations of the recreation facility.
Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
Provide assistance to injured guests until the arrival of emergency medical services.
Obtain, fold, and stack towels according to company procedures.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested.