Residences Housekeeping Attendant

Marriott•North Hills, NY

1d•$25 - $27•Onsite

About The Position

This position involves responding promptly to guest and departmental requests, preparing and transporting housekeeping carts, and entering guest rooms to maintain cleanliness and supplies. The role includes making beds, cleaning bathrooms, removing trash, checking room appliances, and performing floor care duties. Additionally, the attendant must adhere to company policies, safety procedures, and maintain a professional appearance and demeanor. Key responsibilities also involve guest interaction, assisting individuals with disabilities, and supporting team goals. Physical requirements include the ability to lift and move objects, push/pull a housekeeping cart, and perform tasks requiring standing, kneeling, or walking for extended periods, as well as fine motor skills and hand-eye coordination.

Requirements

Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Adherence to company and safety and security policies and procedures.
Completion of safety training and certifications.
Professional appearance and demeanor.
Maintenance of confidentiality.
Clear and professional communication skills.
Support of team goals.
Adherence to quality expectations and standards.

Nice To Haves

No high school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
No specific licenses or certifications required.

Responsibilities

Respond promptly to requests from guests and other departments.
Fill cart with supplies and transport cart to assigned area.
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
Replace guest amenities and supplies in rooms.
Replace dirty linens and terry with clean items.
Make beds and fold terry.
Clean bathrooms.
Remove trash, dirty linen, and room service items.
Check that all appliances are present in the room and in working order.
Straighten desk items, furniture, and appliances.
Dust, polish, and remove marks from walls and furnishings.
Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Perform other reasonable job duties as requested by Supervisors.