Pool Attendant

Pyramid Global Hospitality•Charlotte Harbor, FL

9d•Onsite

About The Position

Pool Attendants are responsible for ensuring the overall satisfaction of our guest's pool experience by providing a warm greeting upon arrival, distributing towels, offering assistance with seating, and displaying excellent guest service. They also maintain and monitor day pass /cabana reservations. FULL TIME & PART TIME AVAILABLE! All duties are to be performed in accordance with Sunseeker Resorts, departmental and property policies, practices, and procedures.

Requirements

Minimum age requirement 18 years of age
High School Diploma, GED, or equivalent; letter of recommendation for high school seniors
Minimum of one (1) year customer service experience
Able to effectively communicate in English, in both written and oral form.
Must be detail oriented, have high standards, and able to work independently.
Ability to work varied shifts, including weekends and holidays.
Ability to work outside in hot, humid, and wet conditions
Excellent customer service skills
Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
Must possess mature personal discretion and sound judgment
Excellent organizational skills with particular attention to quality and detail
Interpersonal skills to deal effectively with all staff and guest contacts
Professional appearance and demeanor
Working knowledge of Microsoft Office
Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986.
Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States.

Responsibilities

Meet and greet all guests in a timely manner as they enter the pool area.
Check-in pool guests and include wrist bands and towel distribution.
Assist guests with seating as needed.
Fulfill all pool & cabana guest requests in a timely manner.
Ensure pools are continually kept in a "show room" fashion, always presentable.
Collect and replenish pool towels and monitor inventory to minimize loss.
Maintain pool deck equipment including, but not limited to, umbrellas, tables, rafts, etc.
Maintain and monitor day pass /cabana reservations.
Maintain cleanliness of pool facility including, but not limited to, furniture, tables, decks, pool tiles, walkways and cabanas.
Remove trash and other items from the pool deck and restrooms.
Set up and break down pool area by stacking chairs, un-stacking chairs, straightening chairs, and rolling towel bins.
Maintain attentiveness to environment in the pool facility to ensure guest enjoyment.
Demonstrate knowledge of pool facility and services by answering guest questions and fulfilling guest needs.
Embrace teamwork, create a positive work environment, warmly interact with fellow team members and thank them when they lend assistance.
Follow company customer service standards to ensure the highest level of service.
Professional appearance and demeanor
Perform all other job-related duties as requested.