Residences Bell/Door Attendant

Four Seasons Hotels and Resorts•Los Angeles, CA

1d•Onsite

About The Position

At Four Seasons Private Residences Los Angeles, the Residential Bell/Doorman will work closely with the Residences Concierge team being a reference point for arrival and departure; ensuring that all residents' receive deliveries promptly, this will include supporting the delivery of food and beverage. The Residential Bell/Doorman will be the primary responder for parking and retrieval of Resident’s vehicles.

Requirements

Driving a company vehicle is an essential function of this role, a valid California driver's license is required.
Secondary education
Reading, writing and oral proficiency in the English language
Prior work experience in hospitality industry; ideally in luxury setting

Responsibilities

Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms.
Be the primary responder for resident’s valet parking needs.
Assist with delivery of Food and Beverage items from the Resident’s Lounge, to the Resident’s unit and or vehicle/pick up point, and support service needs in the Resident’s Lounge as needed.
Assist in Residential Lobby service; answer telephones at the residences concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums.
Provide information regarding resident’s events, services and amenities.
Assist homeowners transporting items to and from private storage if requested; ensuring “Pick up and Return” form is ready for resident’s signature.
Perform any special projects deemed necessary by Residences Assistant Manager and Residences Manager.
Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities.
The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks.
Relieve other residential roles for meal periods and in case of emergency.