Bell Attendant

Four Seasons Hotels and Resorts•Santa Fe, NM

2d•Onsite

About The Position

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our Guest Services team- a person who infuses enthusiasm into everything they do and shares our passion for service excellence! This role involves using a genuine and authentic personality to create an exceptional experience during arrival and departure for all guests. Responsibilities include assisting guests with luggage, ensuring bags are delivered accurately and promptly, maintaining awareness and presence at the resort entrance, coordinating door access, supporting the quality, flow, and cleanliness of the front drive, completing deliveries and pickups to and from guest rooms, transporting guest and hotel packages, and ensuring assigned vehicles are clean, well-maintained, and ready at the start of each shift. The role also involves providing safe and friendly transportation for guests to and from designated local destinations.

Requirements

1+ years of experience as a bell attendant/valet in a luxury hotel setting preferred
United States driver’s license with a clean driving record
Ability to operate manual transmission vehicles
Ability to stand for the entire shift
Ability to move luggage carts weighing up to 200 lbs.
Ability to lift and carry boxes up to 100 lbs.
Flexible schedule- availability to work evenings, weekends, and holidays
Fluency in English
Legally authorized to work in the U.S.
A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
A collaborative team player who actively supports and encourages colleagues to achieve shared success

Responsibilities

Use your genuine and authentic personality to create an exceptional experience during arrival and departure for all guests
Assist guests with luggage, ensuring bags are delivered accurately and promptly to the correct room
Maintain awareness and presence at the resort entrance, coordinating door access for guests entering and exiting the lobby
Support the quality, flow, and cleanliness of the front drive
Complete deliveries and pickups to and from guest rooms, transporting guest and hotel packages as needed
Ensure assigned vehicles are clean, well-maintained, and ready at the start of each shift
Provide safe and friendly transportation for guests to and from designated local destinations