FT Residence Manager - Sunday-Thursday

Mercy Home for Children • Brooklyn, NY

4d

About The Position

Under the general direction of the Residential Director, the Residence Manager is responsible for the day-to-day operation of the residential program. The role provides overall leadership, vision, and direction in individual services, program development, physical plant management, regulatory compliance, strategic planning, and program staffing. The Residence Manager represents the Agency by promoting and modeling the mission and core values of the Sisters of Mercy and Mercy Home.

Requirements

• Bachelor’s degree in Human Services, Healthcare Administration, Psychology, or a related field.
• Valid and clean New York State driver’s license.

Nice To Haves

• AMAP certification.
• CPR certification.
• SCIP-R certification.
• First Aid certification.

Responsibilities

• Manage daily program operations to ensure compliance with regulations and agency policies, procedures, and standards.
• Hire, train, and manage staff performance; provide ongoing, effective, and timely feedback; evaluate employee performance objectively; and implement development plans.
• Develop and implement systems to ensure smooth day-to-day program operations.
• Ensure individual program plans are implemented as prescribed and protect and uphold the rights of individuals served.
• Oversee accurate, timely, and complete documentation of required paperwork.
• Manage filing systems for individuals and employees and ensure information is confidential and secure.
• Manage incidents and incident reporting according to agency guidelines and regulations.
• Liaise with other service providers, including sheltered workshops, day habilitation programs, hospitals, doctors, Case Managers, neighbors, and community contacts.
• Serve as the primary contact for family members, advocates, guardians, and others involved with individuals, developing those contacts in ways that benefit the individuals.
• Communicate effectively with individuals served, team members, families, visitors, and others.
• Manage the program within budgetary guidelines.
• Manage individuals’ finances, including personal allowances, clothing funds, and burial funds.
• Manage petty cash accounts.
• Attain and maintain Approved Medication Administration Personnel (AMAP) certification and administer medication where required.
• Perform SCIP-R, CPR, and First Aid as required.
• Participate in mandatory training, in-services, and conferences and maintain certifications in all mandatory training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager