Residence Manager/ Family Assistant

Sage Haus•Ponte Vedra Beach, FL

20d•$38 - $48•Onsite

About The Position

Sage Haus is hiring a full-time Residence Manager/ Family Assistant to oversee the daily operations of two nearby properties that function as one connected household in Ponte Vedra Beach, Florida. The role supports a close-knit multigenerational family and involves coordination with the other household’s Residence Manager, the family’s housekeeper, and service providers. The goal is to maintain peaceful, welcoming, meticulously organized homes while helping the family reclaim time together. The Residence Manager oversees property upkeep, household systems, inventories, purchasing, laundry, meal logistics, family gatherings, and occasional support for a regularly visiting infant and an anticipated family puppy. The position includes detailed documentation and ongoing stewardship of the Sage Haus Household Playbook. It is a non-medical support role. The family requires a strictly smoke-free and 100% fragrance-free working standard, adherence to household health, masking, and testing protocols, and flexibility to adjust availability for holidays, celebrations, and guest visits. The schedule is generally 9:00 AM–3:00 PM, 30–40 hours per week, with occasional additional hours arranged in advance by mutual agreement. Compensation is $38–$48 per hour depending on experience, with mileage reimbursement for work-related driving. Start date is ASAP.

Requirements

Maintain a 100% fragrance-free personal standard during working hours, including fragrance-free or family-approved personal care and laundry products.
Maintain a smoke-free environment.
Have reliable personal transportation and a valid driver's license.
Be comfortable following household health, masking, and testing protocols.
Be comfortable working in a home where an infant regularly visits.
Be comfortable with dogs and providing occasional backup puppy care.
Be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines, subject to applicable legal accommodations; flu and COVID-19 vaccines are required.
Be authorized to work in the United States.
Be willing to flex availability for major holidays, family celebrations, and guest visits.
Demonstrate household-management experience, organization, discretion, sound judgment, reliability, adaptability, attention to detail, and ability to work independently and collaboratively.
Be comfortable coordinating with another Residence Manager, the housekeeper, and household service providers.
Be capable of expense tracking, digital receipt logging, and responsible management of household purchasing funds.
Be willing to use digital tools and maintain detailed household documentation and operating procedures.

Nice To Haves

CPR/First Aid certification.

Responsibilities

Oversee daily operations across both residences, keeping them clean, uncluttered, fully stocked, and ready for family and guests.
Conduct scheduled walkthroughs using property-specific checklists and maintain high standards of presentation and organization.
Maintain orderly closets, drawers, linen storage, and pantries, and coordinate transfers of household supplies and linens between properties.
Coordinate with the housekeeper on priorities, schedules, recurring tasks, quality checks, and feedback.
Perform light daily resets and tidying, and oversee deep-cleaning routines for overlooked areas and outdoor living spaces.
Coordinate upkeep of specialized areas, including the tiled garage and secondary storage areas.
Oversee routine cleaning and maintenance of household appliances and equipment using manufacturer guidance and approved fragrance-free products.
Replace air filters and clean accessible interior surfaces according to approved specifications.
Monitor properties for leaks, damage, and needed repairs, and communicate maintenance issues promptly.
Follow household systems, quiet hours, belongings-care instructions, and fragrance-free requirements; obtain approval before major organizational changes, discarding items, or arranging donations.
Provide concise weekly written updates on completed tasks, maintenance, purchases, returns, projects, and decisions requiring family authorization.
Audit household, pantry, and health-specific supplies; maintain inventories and replenish essentials.
Manage household purchasing, sourcing, shopping lists, approved-product records, receipts, and purchasing summaries, obtaining approval before purchasing new or substitute products.
Manage packages, exchanges, returns, refunds, vendor deliveries, and service visits.
Manage laundry across both properties in partnership with the housekeeper, including delicate-item care, steaming, ironing, dry cleaning, pickups, and alterations.
Coordinate bedding changes, towel replenishment, linen rotations, laundry supplies, and the organization of linen and laundry areas.
Plan and manage the operational flow of recurring weekly family dinners and source groceries and specialty ingredients according to dietary needs.
Coordinate food orders and deliveries, grocery purchases, and meal plating as needed; wash, chop, and prepare approved fruits and vegetables.
Maintain clean, organized refrigerators, freezers, and pantries, and monitor food freshness, expiration dates, labeling, and approved inventory.
Follow household dietary preferences, food safety protocols, and zero-substitution rules for restricted foods, ingredients, and products.
Pick up takeout and prepared food orders as needed and transport them safely to the residence.
Maintain the interiors of family vehicles and the golf cart using approved fragrance-free products, remove clutter, and return belongings to their designated locations.
Keep play spaces, nursery gear, toys, and books clean, sanitized, and organized for a regularly visiting infant.
Assist with setup and cleanup for holidays and family gatherings, seasonal transitions, and deep storage cleanouts.
Provide occasional household coordination during unexpected family health circumstances, following instructions and maintaining confidentiality; this is non-medical support.
Provide occasional scheduled backup puppy care, including refreshing water, letting the puppy outside, and tidying pet areas and supplies.
Coordinate and inspect rotating deep-cleaning tasks, track completion, and ensure approved methods and manufacturer instructions are followed.
Schedule noisy or dusty work during approved windows and assist with agreed organizational projects after core weekly tasks are addressed.
Plan and coordinate events with caterers, private chefs, and service providers, overseeing setup, service, breakdown, and final cleanup.
Partner with the family to build and maintain the Sage Haus Household Playbook and serve as its ongoing caretaker.
Use digital tools daily to log hours, consult procedures and photographic guides, and update and refine documented household systems.