Residence Life & Student Conduct Student Assistant - FWS

Onondaga Community College•Syracuse, NY

4h•Onsite

About The Position

The Office of Residence Life & Student Conduct is seeking a dependable, professional, and student-focused Federal Work-Study Student Assistant to help support the daily operations of the office. This position is open to all eligible students, including both residential and commuter students. The Student Assistant will serve as one of the first points of contact for students, staff, and visitors. The position requires someone who is comfortable interacting with others, providing stellar customer service, answering questions, and helping create a welcoming and professional office environment.

Requirements

Must have a valid FAFSA on file
Must have a financial need, as demonstrated by the FAFSA
Must be matriculated into a program
Attending at least half-time (6 credit hours)
Maintain satisfactory progress (SAP) towards the completion of their program

Nice To Haves

Dependable
Professional
Student-focused
Comfortable interacting with others
Stellar customer service skills
Maturity
Discretion
Good judgment

Responsibilities

Answering and directing incoming phone calls and assisting students with general questions.
Providing professional, friendly, and timely customer service to students, staff, faculty, and visitors.
Receiving, organizing, and accurately logging student packages and deliveries.
Assisting students with residence hall lock-outs and following established procedures.
Assisting with bulletin boards, flyers, and other department communication materials.
Helping prepare for and support campus wide programs, events, and activities.
Assisting with general office tasks such as filing, organizing, data entry, copying, and maintaining office materials.
Supporting professional staff with special projects and other departmental initiatives.
Completing other duties as assigned based on the needs of the department.