Residence Life Manager

Grand Canyon University • Phoenix, AZ

22h • Onsite

About The Position

Oversee the daily operations of co-curricular campus residence halls and/or apartment communities. Supervise Resident Directors, Assistant Resident Directors and Resident Assistants including training, performance management, employment/scholarship decisions. Provide guidance and support to Resident Directors and Assistant Resident Directors in escalated situations. Meet regularly with Resident Directors and staff to ensure open communication regarding policies, processes, programs, staff development and living area concerns. Provide weekly on call incident support in collaboration with other Residence Life Managers. Provide information to the Behavioral Intervention Team Case Manager regarding student mental health and behavioral concerns. Complete administrative functions for assigned living areas including maintaining financial resources, student leader scholarship management, employee timecard monitoring, and other needs as required. Monitor and ensure compliance with university policies, Residence Life policies and any government regulations. Attend meetings, trainings and development sessions and serve as a liaison between university departments and organizations. Participate in department committees, providing coaching and general oversight of planning. Respond and provide support in disciplinary and emergency situations as necessary. Support residential learning through the Community Learning Plan and efforts associated with academic support, spiritual formation, and cultural diversity. Other duties as assigned.

Requirements

• Excellent written and in-person communications skills.
• A thorough understanding of university regulations in order to articulate to students and discuss rationale.
• Self-directed with the ability to work independently, meet expectations and deadlines.
• Strong customer orientation and interpersonal skills.
• Excellent organizational and problem resolution skills.
• High attention to detail with the ability to manage multiple tasks and meet deadlines.
• Ability to prioritize work, cope with changing priorities, and perform well under pressure.
• MS Office Suite proficiency.
• Supervise Resident Directors and Resident Assistants.
• Bachelor’s degree in a related field from a regionally accredited institution required.
• A minimum of 3 years’ related experience preferably in-Residence Life in higher education.
• Similar and relevant experience will be considered.
• Must successfully pass a background check.

Nice To Haves

• A master’s degree preferred.
• Prefer prior experience mentoring students, student development, or other people management experience.
• An equivalent combination of education and relevant work experience may be substituted upon supervisor’s approval.

Responsibilities

• Oversee the daily operations of co-curricular campus residence halls and/or apartment communities.
• Supervise Resident Directors, Assistant Resident Directors and Resident Assistants including training, performance management, employment/scholarship decisions.
• Provide guidance and support to Resident Directors and Assistant Resident Directors in escalated situations.
• Meet regularly with Resident Directors and staff to ensure open communication regarding policies, processes, programs, staff development and living area concerns.
• Provide weekly on call incident support in collaboration with other Residence Life Managers.
• Provide information to the Behavioral Intervention Team Case Manager regarding student mental health and behavioral concerns.
• Complete administrative functions for assigned living areas including maintaining financial resources, student leader scholarship management, employee timecard monitoring, and other needs as required.
• Monitor and ensure compliance with university policies, Residence Life policies and any government regulations.
• Attend meetings, trainings and development sessions and serve as a liaison between university departments and organizations.
• Participate in department committees, providing coaching and general oversight of planning.
• Respond and provide support in disciplinary and emergency situations as necessary.
• Support residential learning through the Community Learning Plan and efforts associated with academic support, spiritual formation, and cultural diversity.

Benefits

• GCU's Christian worldview has shaped the university's mission and growth for more than 65 years.
• As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.
• The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
• At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level