Residence Life Coordinator

Towson University•Towson, MD

2d•Hybrid

About The Position

The Residence Life Coordinator is responsible for facilitating initiatives and practices that promote an inclusive and welcoming community. This role involves conducting educational outreach around diversity awareness, social justice, and equity among students in the residence halls. The coordinator provides leadership to a residence hall community of 300-450 first-year and upper-class students. Key responsibilities include selecting, training, and evaluating a team of Resident Assistants, Community Center Assistants, and Community Center Managers. The role also focuses on promoting personal and professional growth among staff through regular meetings and feedback, mentoring staff to build meaningful relationships, and developing staff leadership skills. Additionally, the coordinator trains staff on administrative tasks related to housing operations, safety, and security, and advises the building council to support student advocacy, leadership development, team building, and programming. The position also involves embodying the department’s residential engagement model through various initiatives, maintaining visibility as a community resource, and leading residential engagement efforts to prompt student learning and reflection. The coordinator oversees assigned Living Learning Communities, develops relationships with campus partners, and educates students on policies. Conflict management is a key aspect, utilizing restorative practices, making referrals for students of concern, and serving as a conduct hearing officer. The role includes participation in the departmental on-call rotation. Administrative duties involve managing programming budgets, overseeing housing occupancy and building management, ensuring the physical condition and safety of residence halls, and participating in departmental committees. Summer responsibilities include assisting with building transitions for conferences, representing the department at new student orientations, and maintaining building operations for summer school. The position requires attendance at department meetings and trainings, and assistance with university events. Telework may be available up to two days per week after 90 days of service.

Requirements

Master's Degree and one year of relevant experience.
Demonstrate a high level of integrity by connecting personal and departmental values.
Highly adaptable with a strong desire to learn.
Ability to communicate thoughts with clarity, demonstrate active listening, and ask appropriate questions.

Nice To Haves

Experience in residence life

Responsibilities

Facilitate initiatives and practices that promote an inclusive and welcoming community.
Conduct educational outreach around diversity awareness, social justice, and equity among students in the residence halls.
Provide leadership to a residence hall community of 300-450 first year and upper-class students.
Select, train, and evaluate a team of 8-13 Resident Assistants, 12-24 Community Center Assistants, and 1-2 Community Center Managers.
Promote personal and professional growth among staff by conducting one-on-one meetings, weekly staff meeting, and providing on-going feedback to foster community engagement and development.
Facilitate student success by mentoring and guiding staff to build meaningful relationships with resident students, coworkers, and supervisors.
Develop staffs’ leadership skills through creating expectations, goal setting, and prompting reflection.
Train staff to complete administrative tasks integral to maintaining housing operations, safety, and security.
Advise building council (hall government) to serve the residence hall community by means of student advocacy, leadership skill development, team building, and programming.
Embody the department’s residential engagement model through multiple avenues that include but are not limited to in hall opportunities, large scale events, student interactions, community walks, co-curricular involvement, and educational programming informed by the residential curriculum.
Share experiences through conversations, programming, and other engaging initiatives.
Maintain visibility in residence hall as resource, support, and member of the community.
Lead residential engagement efforts by providing all students with a level of immersion that prompts them to learn about themselves and others, while reflecting on their multiple roles and responsibilities within the community.
Facilitate residential curricular initiatives within the community and hold RAs accountable to completing curricular requirements within their role.
Partner with Residential Education staff to oversee assigned Living Learning Communities while developing working relationships with faculty and staff campus partners.
Educate, explain, interpret, and reinforce policies as outline in Policies for On Campus Housing, the Student Code of Conduct, the Housing & Residence Life Housing Contract, and staff manuals.
Utilize restorative practices to work with students who experience peer and community conflict.
Follow up and make timely referrals for students of concern.
Serve as conduct hearing officer responsible for meeting with, educating, and sanctioning following expectations for the Department of Housing & Residence life and the Office of Student Accountability and Restorative Practices.
Participate in departmental on-call rotation to ensure the safety and well-being of students.
Manage and allocate the Resident Assistant and Building Council programming budgets.
Oversee housing occupancy and building management by facilitating building openings and closings, building access, room change requests, and key inventory.
Maintain exceptional physical condition of residence halls by proactively identifying needs, reporting issues, assessing damage, and assigning billing as appropriate.
Ensure building safety by facilitating health & safety inspections and safety drills.
Actively participate in departmental committees, taskforces, and working groups.
During the summer: Assist with building transition to summer conferences, represent department in new student orientation sessions, maintain building operations for summer school.
Attend department meetings and on-going trainings as scheduled.
Provide assistance when required with administrative or programmatic tasks for the department or division of student affairs.