Residence Life Coordinator

Hilbert College•Hamburg, NY

4d•Onsite

About The Position

The Residence Life Coordinator (RLC) is a full-time, live-on position responsible for supporting the daily operations of the Residence Life program. The RLC assists the Director of Residence Life and Community Standards with administrative processes, student staff oversight, and implementation of housing procedures. This position plays a key role in fostering a positive, safe, and inclusive residential environment through daily building oversight, student support, and community engagement. The RLC participates in the on-call rotation and responds to crises, facilities concerns, and student needs as they arise.

Requirements

Master’s Degree with student leadership experience.
Valid state driver’s license with reliable transportation.
1 to 3 years' experience with Residence Life.

Nice To Haves

In-depth experience in campus programming around topics of community development, diversity and wellness.
Experience with Maxient conduct software.
Supervision and leadership experience are desired.

Responsibilities

Provide day-to-day oversight of assigned residential buildings, including regular facility walkthroughs, community presence, and timely follow-up on student concerns.
Ensure maintenance issues are identified, submitted, and tracked; maintain communication with Facilities to ensure resolution.
Maintain visible and consistent availability in residence areas through office hours, intentional interactions, and attendance at programs.
Assist with oversight of student paraprofessional staff, including RAs, switchboard workers, and desk attendants.
Assist with the planning and facilitation of major Residence Life processes (e.g., August/January training, Health & Safety inspections, building openings and closings).
Ensure student and campus mail operations follow outlined procedures and are completed efficiently.
Support all housing procedures including move in, room changes, room selection, roster management, and housing documentation.
Assist in the administrative review and updating of housing policies and departmental documents.
Serve as a resource to students regarding housing questions, processes, and timelines.
Hear student conduct cases as assigned, including conducting meetings, determining outcomes, assigning sanctions, and facilitating follow-up.
Support the enforcement of the student handbook and policies within residential communities.
Participate in the on-call rotation, responding to crises, facilities emergencies, and student support needs.
Attend and support RA programs, departmental initiatives, and weekend programming.
Serve on campus committees as assigned to support division and institutional initiatives.
Collaborate with Student Life and other departments to foster a holistic student experience.
Maintain accurate records and documentation for departmental processes.
Participate in ongoing Residence Life and Student Life initiatives.
Perform other duties as assigned.