Remote - Client Operations Associate

Destination Careers•Florida, FL

8d•$45,000 - $65,000•Remote

About The Position

The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. The role assists with booking requests, maintains accurate records, and communicates with clients throughout the coordination process. It is suited to someone who is organized, detail-oriented, and comfortable supporting clients remotely. The position is fully remote. Flexible scheduling may be available, and training and ongoing guidance are provided. The salary range is $45,000–$65,000 per year.

Requirements

Strong customer service and communication skills.
High level of organization and attention to detail.
Ability to manage multiple tasks in a structured, remote environment.
Basic computer skills and comfort learning new systems.
Reliable, professional, and self-motivated.

Nice To Haves

Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required.

Responsibilities

Assist with reservation and scheduling requests in accordance with established procedures.
Communicate with clients to confirm details, provide updates, and answer general inquiries.
Maintain accurate client records, booking information, and documentation.
Monitor timelines and ensure confirmations and changes are processed correctly.
Provide general support to ensure a smooth and positive client experience.
Follow internal workflows and quality standards to ensure consistency and accuracy.
Collaborate with internal team members as needed to support daily operations.