Remote Client Services Associate

AIL•Lexington, KY
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking a Remote Insurance Education Specialist to help clients understand insurance coverage options and make informed decisions for themselves and their families. The role works virtually with prospective clients, provides needs-based education, and supports a professional and positive insurance experience. It is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. No prior insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and complete any applicable pre-licensing coursework, examinations, and licensing requirements at their own expense. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

  • Excellent communication and active-listening skills.
  • Professional, patient, and people-oriented approach.
  • Strong organization and attention to detail.
  • Comfortable using digital systems and virtual meeting platforms.
  • Proactive problem-solving ability.
  • Ability to work independently while remaining connected to a team.
  • At least 18 years of age and legally eligible to work in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • No prior insurance experience is required.
  • Self-motivated and coachable.
  • Interested in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Connect with prospective clients through warm leads.
  • Schedule and conduct virtual client consultations.
  • Ask questions to understand client needs and priorities.
  • Explain life, accident, and supplemental health insurance options.
  • Educate clients on benefits, coverage, and available services.
  • Provide timely follow-up and responsive support.
  • Maintain organized and accurate client communication records.
  • Attend training and participate in team development.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • 100% remote opportunity.
  • Company-provided warm leads.
  • Weekly compensation.
  • Unlimited income potential.
  • Medical insurance premium reimbursement.
  • Industry-leading online training.
  • Daily coaching and mentorship.
  • Performance incentives.
  • No overhead expenses.
  • Union representation through OPEIU Local 277.
  • Long-term career potential with a member-focused organization serving clients for 70 years.
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