Reservations Desk Clerk
Atrium Hospitality•Sacramento, CA
•Onsite
About The Position
The Reservations Desk Clerk at the Sacramento Holiday Inn will be responsible for answering incoming calls promptly with a positive, clear voice and a smile you can hear. This role involves booking guest reservations and processing cancellations quickly and accurately. The clerk will also provide helpful information about hotel services, local dining, shopping, and travel directions. Additionally, they will handle credit card transactions securely and efficiently, and assist with other tasks to ensure the reservations desk runs smoothly.
Requirements
- Previous guest service or reception experience
- High school diploma or equivalent
- Flexible availability – Nights, weekends, and holidays
- Friendly, clear communicator
- Attention to detail
Responsibilities
- Answer incoming calls promptly with a positive, clear voice and a smile you can hear.
- Book guest reservations and process cancellations quickly and accurately.
- Provide helpful info about hotel services, local dining, shopping, and travel directions.
- Handle credit card transactions securely and efficiently.
- Pitch in with any other tasks needed to keep the reservations desk running smoothly.
Benefits
- 40% of our management hires are internal promotions!
- Free Medical insurance available for employees and their families after 90 days (Silver Plan only)
- Enjoy exclusive Atrium Traveler and brand discount programs
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on your favorite brands and services
- FREE parking in the DOCO garage next door
- FREE shift meal every workday
- Make a difference through Atrium’s community service and volunteer programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
