Reservations Desk Clerk

Atrium Hospitality • Sacramento, CA

5h • Onsite

About The Position

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence. What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Requirements

• Previous guest service or reception experience – You know how to keep guests happy from the first hello.
• High school diploma or equivalent – Solid communication skills make all the difference.
• Flexible availability – Nights, weekends, and holidays? You’re ready to work when guests need you most.
• Friendly, clear communicator – You make guests feel welcome over the phone.
• Attention to detail – Accuracy with reservations and payments keeps everything running smoothly.

Responsibilities

• Answer incoming calls promptly with a positive, clear voice and a smile you can hear.
• Book guest reservations and process cancellations quickly and accurately.
• Provide helpful info about hotel services, local dining, shopping, and travel directions.
• Handle credit card transactions securely and efficiently—because trust matters.
• Pitch in with any other tasks needed to keep the reservations desk running smoothly.

Benefits

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Comprehensive Health Coverage – Free Medical insurance available for employees and their families after 90 days (Silver Plan only)
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Everyday Essentials – Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED