Desk Clerk

Thresholds•Chicago Heights, IL

1d•Onsite

About The Position

Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients. You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Desk clerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records. Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks. Opportunities for paid training and professional development, including learning more about clinical skills, will deepen your knowledge of the mental health field. Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills.

Requirements

Passion for mental health advocacy
High school diploma or GED certificate
To be at least 21 years old
Reliable personal or public transportation to get to work location
Effective communication and relationship-building skills
Attention to detail and dependability

Nice To Haves

LSW or LPC licensure
CRSS licensure

Responsibilities

Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests.
Build cordial relationships with clients and contribute to a pleasant atmosphere.
Monitor security cameras and ensure doors are locked and closed.
Communicate with clinical teams verbally and through records.
Answer and transfer phone calls.
Sort mail.
Complete other administrative tasks.