Reservationist
About The Position
Reservation staff assist clients in booking a variety of Swan Mountain trips, including: horseback rides in Glacier National Park and the Swan Valley, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses. Reservationists respond primarily to web-based and phone call inquiries, but also handle walk-in guests. Reservationists document guest contact information, reserve trips, receive and compute billing information, send follow up confirmation emails via our reservation management system and communicate reservation information to operating locations. They may also assist management in administrative tasks and the maintenance of company records.
Requirements
- Good people and organization skills
- Excellent phone etiquette
- Ability to multi-task
- Familiarity with Microsoft Office
- Familiarity with Google Suite products
Responsibilities
- Respond to web-based and phone call inquiries
- Handle walk-in guests
- Document guest contact information
- Reserve trips
- Receive and compute billing information
- Send follow up confirmation emails via reservation management system
- Communicate reservation information to operating locations
- Assist management in administrative tasks
- Assist in the maintenance of company records
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
