Reservationist

VIA MOBILITY SERVICES • Boulder, CO

10d • Onsite

About The Position

The Reservationist performs a variety of customer service duties, including data entry, answering phones, receiving, and communicating information and performing other technical and administrative functions, as required. The primary goal of this role is to provide information in a timely and efficient manner. Starting pay range for the role is: $20.89 plus an additional $1.00 per hour if bilingual English/Spanish. Schedule: Monday-Friday; 8:00 am-4:30 pm.

Requirements

• High School Diploma or GED
• Bilingual (English/Spanish) Preferred
• Positive customer relations skills, including good decision-making and problem-solving skills
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain positive and effective working relationships with employees and the general public
• Knowledge of or ability to learn the Denver Metro area and other transportation providers as potential referrals
• Knowledge of occupational hazards and safety practices and procedures
• Ability to work independently
• Ability to sit at a desk for long periods of time
• Full range of sense of hearing
• Full range of speech, including audibility, annunciation and projection
• Use of hands (manual dexterity) for office and communications equipment controls and paperwork
• Ability to multi-task
• Competent computer skills

Responsibilities

• Data entry
• Answering phones
• Receiving and communicating information
• Performing other technical and administrative functions, as required
• Provide information in a timely and efficient manner

Benefits

• Paid Training
• Paid Time-Off
• Guaranteed wage increases every year
• Medical
• Dental
• Vision
• Flexible Spending Account
• Employer paid Life Insurance
• 403b Retirement Plan
• Employee Assistance Program
• Access to Pet Insurance discounts
• Special employee only discounts
• Credit Union Memberships
• Public Service Loan Forgiveness (PSLF) Program
• Employee Discounts including T-Mobile, AT&T, Boulder YMCA and more
• The ability to bring your dog to work with you!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED