Reservationist

Ark-Tex Council of Government • Texarkana, TX

9d • Onsite

About The Position

The Ark-Tex Council of Governments (ATCOG) is seeking applications for a part-time Reservationist, Announcement #2609, to work in their Texarkana, Texas office. This role is crucial for the day-to-day operations of Rural Public Transportation services. The Reservationist will handle incoming transportation requests via phone, assign client pick-ups to schedules, and dispatch TRAX vehicles. Additionally, this position involves coordinating with drivers regarding vehicle repair, scheduling, managing compensatory time and time off, and reviewing driver paperwork, including timesheets.

Requirements

• High school diploma, or equivalent
• Two (2) years dispatching experience in the demand-responsive transportation field
• Computer skills with knowledge of Windows environment programs such as Word and Excel
• Ability to operate communication equipment
• Ability to dispatch vehicles throughout a transit system
• Basic arithmetic and proper use of the English language, spelling and grammar required
• Ability to operate vehicles in a safe and lawful manner in accordance with motor vehicle laws and regulations
• Ability to see, hear, reach, stoop, bend, and lift and carry up to 30 pounds required
• Must possess ability to perform essential job functions with or without reasonable accommodations
• Must possess a valid motor vehicle operator's license subject to an approved motor vehicle report

Nice To Haves

• Bi-lingual is preferred

Responsibilities

• Receiving transportation requests via phone
• Assigning client pick-ups to schedules
• Dispatching TRAX vehicles
• Assisting in day-to-day operations of Rural Public Transportation services
• Coordinating with drivers for vehicle repair, scheduling, managing compensatory time and time off
• Reviewing paperwork submitted by drivers, including timesheets

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED