Reservation Consultant

EF Education First / Hult•Denver, CO

10d•Hybrid

About The Position

EF Go Ahead Tours is hiring a Reservation Consultant to join its collaborative sales team. The role focuses on developing customer conversion and retention strategies and identifying opportunities to improve the customer experience. Consultants make outbound sales calls to potential travelers who have expressed interest in group travel through a Group Coordinator and maintain relationships with past travelers to encourage repeat bookings. The position includes independently managing a book of business while bringing in new business, using consultative selling, and working toward sales goals. The role is part of the Sales Development Program, which provides training in sales, products, marketing, industry trends, consultative selling, presentations, and public speaking, as well as coaching and mentorship. Applicants must live or relocate to Colorado, or be within commuting distance of the Denver office. The schedule is in-office Monday through Thursday and work from home on Fridays. The listed start date is February 2, 2027, and the application deadline is December 31, 2026.

Requirements

Strong verbal communication skills and ability to connect with a diverse range of individuals by telephone.
Intrinsic motivation to achieve goals.
Personal accountability.
Analytical ability and adept problem-solving skills.
Ability to independently plan, organize, and prioritize work.
At least four years of relevant work experience or a four-year degree.
Must live or relocate to Colorado, or be within commuting distance of the Denver, Colorado office.

Responsibilities

Independently manage a book of business while bringing in new business.
Maintain and practice high outreach and follow-up phone conversations.
Use consultative selling techniques with prospects and initiate interest in products.
Consistently achieve or exceed sales goals.
Develop an integrated sales strategy to accomplish goals.
Make outbound sales calls to potential travelers who have expressed interest in group travel through their Group Coordinator.
Maintain relationships with past travelers and encourage them to book another Go Ahead Tour.
Identify opportunities to improve the customer experience.

Benefits

Professional growth through a robust monthly calendar of trainings and workshops.
Four weeks of paid vacation in the first year, ten paid holidays, and two floating holidays.
Business travel opportunities.
25% company match on 401(k) contributions.
Medical, dental, and vision coverage, with life and disability insurance options.
Legal and pet insurance.
Dependent care, healthcare, and commuter Flexible Spending Accounts.
Fertility care and family-building support.
Wellness benefits, including yearly fitness reimbursement.
Social and learning events, including employee-run resource groups.
Employee Assistance Program.
Tenure-based sabbatical eligibility.
EF product discounts on travel, international language schools, Au Pair program, and more.
Discounts at local venues and businesses.
Office designed for employees, with work-from-home flexibility on Fridays.
First-year on-target earnings potential of $70,000, consisting of a base salary starting at $50,000 and $20,000 bonus potential, with uncapped bonus potential for exceeding sales goals.
Eligibility for promotion to Senior Tour Consultant after two years of successfully exceeding goals and excellent performance, with increased on-target earnings of $95,000 ($65,000 base and $30,000 bonus potential).