Reservation Consultant

Education First•Denver, CO

9d•Hybrid

About The Position

EF Go Ahead Tours is hiring a Reservation Consultant for its sales team. The role focuses on developing customer conversion and retention strategies and identifying ways to improve the customer experience. Consultants make outbound sales calls to potential travelers who have expressed interest in group travel through a Group Coordinator, and maintain relationships with past travelers to encourage repeat bookings. The Sales Development Program supports people starting a sales career or building on existing sales skills. It includes training in sales, products, marketing and industry trends; coaching in consultative selling, presentations and public speaking; and dedicated mentorship. Applicants must live or relocate to Colorado, or be within commuting distance of the Denver office. The position follows a hybrid schedule, with office work Monday through Thursday and work from home on Fridays. The start date is February 2, 2027, and the application deadline is December 31, 2026. First-year on-target earnings are $70,000, comprising a base salary starting at $50,000 and $20,000 in bonus potential, with uncapped bonus for exceeding sales goals. After two years of successfully exceeding goals and excellent performance, consultants are eligible for promotion to Senior Tour Consultant, with an increased on-target earning potential of $95,000.

Requirements

Strong verbal communication skills and the ability to connect by telephone with a diverse range of individuals.
Intrinsic motivation to achieve goals.
Personal accountability.
Analytical ability and adept problem-solving skills.
Ability to independently plan, organize and prioritize work.
At least four years of relevant work experience or a four-year degree.

Responsibilities

Independently manage a book of business while bringing in new business.
Maintain high outreach and conduct follow-up phone conversations.
Use consultative selling techniques with prospects and initiate interest in the product.
Consistently achieve or exceed sales goals.
Develop an integrated sales strategy to accomplish sales goals.
Maintain relationships with past travelers and encourage them to book another Go Ahead Tour.

Benefits

Professional growth through a monthly calendar of trainings and workshops.
Four weeks of paid vacation in the first year, ten paid holidays and two floating holidays.
Business travel opportunities.
25% company match on 401(k) contributions.
Medical, dental and vision coverage, with life and disability insurance options.
Legal and pet insurance.
Dependent care, healthcare and commuter Flexible Spending Accounts.
Fertility care and family-building support.
Wellness benefits, including yearly fitness reimbursement.
Social and learning events, including employee-run resource groups.
Employee Assistance Program.
Tenure-based sabbatical eligibility.
EF product discounts, including travel, international language schools and Au Pair programs.
Discounts at local venues and businesses.
Uncapped bonus for exceeding sales goals.