Research Partner Engagement Associate

EAB

1d•Onsite

About The Position

As a member of the EAB Research Partner Engagement team, this Specialist role is on the front lines of tracking and executing against our scaled plans for partner engagement. This means: recruiting and retaining partners at events, supporting Strategic Leaders with the data, information and collateral they need to activate partner participation, and reporting on trends and overall uptake of the services we offer. We are seeking a highly motivated and resourceful team player who helps drive the team toward hitting ambitious goals and continuously improves how we work through innovative thinking and smart use of emerging technologies. This role has been cross-listed at the Specialist level. Candidates will be automatically considered for both levels. This hire may be based in Washington, D.C.

Requirements

Bachelor’s degree
Demonstrated interest in event operations, marketing, partner/customer engagement, sales support, or a related role
Strong writing skills and comfort in a writing-intensive role
Strong communicator with excellent interpersonal skills
Strong organizational and project management skills with ability to manage multiple priorities simultaneously
Comfort working with data and generating reports to inform stakeholders
Expertise in MS Office products (Word, Excel, PowerPoint)
Familiarity with cloud-based content management platforms (Box, Dropbox, etc.)
Experience using CRM systems, email platforms, or event management tools
Comfort leveraging AI-enabled tools (e.g., ChatGPT or similar technologies) to enhance productivity, improve workflows, and support content development

Nice To Haves

Curiosity: possesses a strong desire to learn and constantly deepen knowledge related to the role.
Initiative: identifies problems, develops solutions, and delivers improvements without external prompting.
Independence: operates effectively with little oversight, while also seeking support when needed.
Growth mindset: aware of the limits of your own knowledge and abilities and unafraid to ask for help or feedback for continuous improvement.
Organization: deftly manages large volumes of information, deadlines, and resources.
Speed: effectively prioritizes and delivers results without sacrificing quality.
Resourceful: finds and creates solutions to overcome obstacles in the relentless pursuit of right answer.
Adaptability: solves complex problems and successfully manages ambiguity and unexpected change.
Collaboration: strives for personal achievement while also supporting team members and overall team success.
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Support registration processes for events, including managing exceptions (e.g., title restrictions) and resolving escalations in partnership with the Partner Engagement Operations team
Conduct outreach campaigns to Executive and Administrative Assistants to increase event awareness and attendance, and confirm participation
Identify opportunities to improve outreach effectiveness and campaign performance through automation, testing, and AI-enabled tools
Create materials and resources that colleagues need to activate partner participation
Activate targeted partner lists to support outreach campaigns, including identifying high-priority segments and key engagement moments
Leverage AI tools (e.g., ChatGPT and other emerging technologies) to enhance content development, personalization, and efficiency while maintaining high quality and brand standards
Manage recurring event digests to keep colleagues informed of events on offer and forthcoming
Report on partner participation in events and services
Apply innovative thinking and emerging technologies to surface insights, improve reporting processes, and deepen partner impact

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities