About The Position

Research and Development Technology Management is seeking an organized, analytical, and collaborative professional to strengthen how the organization plans, coordinates, and executes its work, with a focus on organizational efficiency and technology management. The role partners with leaders and teams across Technology Management to improve visibility into priorities, processes, performance measures, and cross-functional initiatives. It translates organizational needs into practical workflows, actionable information, and repeatable practices while supporting tools, governance, and communications that keep teams aligned. The role combines data analytics, organizational coordination, process development, operational reporting, technology administration, governance, and continuous improvement. It supports planning and operating reviews, develops and improves processes, enables responsible use of approved AI tools, administers and supports Planisware and other platforms, and maintains reporting and performance visibility. It also coordinates technology and IT requests and supports compliance, documentation, and SharePoint governance. This position is categorized as hybrid. The selected candidate is expected to report to a specific location at least three times a week, or at another frequency dictated by their manager. The role is not eligible for relocation benefits. GM does not provide immigration-related sponsorship for this role.

Requirements

  • Bachelor’s degree in business, information systems, computer science, software engineering, or a related field, or equivalent practical experience.
  • Experience supporting organizational operations, enterprise tools, technical administration, systems coordination, program or product management, or process improvement.
  • Strong organizational and analytical skills, with the ability to manage multiple priorities in a complex, cross-functional environment.
  • Demonstrated ability to develop, document, improve, and implement processes.
  • Strong written and verbal communication skills, including preparing clear summaries and materials for leadership audiences.
  • Ability to work independently, identify issues, organize ambiguous work, and use sound judgment to determine next steps.
  • Experience with governance, compliance, documentation, reporting, or policy-based processes.
  • Must not require GM immigration sponsorship now or in the future, including company sponsorship or other immigration support.

Nice To Haves

  • Experience supporting planning cycles, operating reviews, portfolio coordination, resource management, or organizational performance reporting.
  • Experience with Google Workspace and collaborative productivity tools.
  • Experience administering or supporting Planisware or a similar project, portfolio, or work-management platform.
  • Experience with SharePoint governance, site administration, content management, and information architecture.
  • Experience using Power BI or other business intelligence and data visualization tools.
  • Experience creating or supporting Power Automate workflows or other process automation.
  • Ability to understand and write JavaScript.
  • Experience evaluating, implementing, or governing AI tools in a business or enterprise environment.
  • Strong stakeholder management, facilitation, prioritization, and problem-solving skills.
  • Track record of building trust, creating clarity, and improving how teams work together.

Responsibilities

  • Support Technology Management planning cycles, operating reviews, leadership meetings, and recurring business rhythms.
  • Coordinate organizational inputs to establish priorities, milestones, dependencies, and follow-up actions.
  • Maintain visibility into commitments, risks, decisions, and next steps across teams and initiatives.
  • Prepare summaries, presentations, status updates, and other decision-support materials for leaders.
  • Connect related organizational work and identify opportunities to improve alignment, timing, and execution.
  • Develop, document, and improve processes across Technology Management and the broader Research and Development organization.
  • Map current-state workflows, identify gaps or inefficiencies, and recommend practical improvements.
  • Establish standards, templates, guidance, and controls that improve consistency and accountability.
  • Coordinate implementation of new processes and help teams adopt changes.
  • Monitor process performance, gather feedback, and drive ongoing refinement.
  • Support evaluation, adoption, and responsible use of approved AI tools; document use cases, workflows, guidance, and governance expectations.
  • Partner with business and technical stakeholders on AI implementation, user support, and continuous improvement; identify automation opportunities while maintaining controls and documentation.
  • Administer and provide day-to-day support for Planisware and other tools used to manage programs, priorities, resources, and organizational work.
  • Coordinate issue resolution, user support, training, system updates, access, documentation, and platform health.
  • Partner with stakeholders to improve tool reliability, usability, governance, and adoption, and ensure tools and supporting processes reflect current requirements.
  • Support dashboards, scorecards, metrics, and recurring reports that provide visibility into organizational performance and execution.
  • Help define reporting requirements, improve data quality, and promote consistent use of metrics across teams.
  • Coordinate recurring report updates and enhancements with stakeholders and reporting partners.
  • Translate operational needs into dashboards, workflows, and decision-support materials; identify trends, issues, and opportunities for leadership attention.
  • Coordinate technology-related requests, including asset management, software needs, access, and end-user support.
  • Support intake, tracking, prioritization, and follow-through for requests involving enterprise IT teams.
  • Translate Technology Operations needs into clear requirements and actionable requests; track open items, decisions, dependencies, and resolution status.
  • Support compliance activities related to Information Lifecycle Management, internal publications, human subject research policies, and other applicable requirements.
  • Maintain documentation, controls, review calendars, and evidence supporting policy adherence; identify process gaps and risks and coordinate follow-up.
  • Oversee SharePoint governance practices and support maintenance of site content, structure, access, and usability.
  • Help content owners follow governance expectations and maintain accurate, accessible, well-organized information.
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