Research Correspondence Rep I

UMB Bank•Milwaukee, WI

About The Position

UMB Institutional Banking encompasses the following areas: Corporate Trust, Distressed Debt, FDIC Sweep, Fund Services, Institutional Custody, Investment Banking, Investor Solutions and Public Finance. It combines institutionally focused capabilities into one cohesive unit, serving the entire institutional marketplace from smaller correspondent banks and municipalities to the largest broker-dealers and mutual fund companies in the United States. The Research Correspondence Rep I will review, resolve and ensure documents are in good order for subscriptions and tendering. This will involve reaching out to the appropriate party to obtain necessary information either by email, phone or mail. As you grow your skills and become more proficient in your work, the funds will become more complex.

Requirements

  • Bachelors degree

Responsibilities

  • Review, resolve and ensure documents are in good order for subscriptions and tendering.
  • Reach out to the appropriate party to obtain necessary information either by email, phone or mail.
  • Use customer service skills to address clients to resolve items not in good order.
  • Use critical thinking skills to understand the items not in good order to achieve compliance.
  • Use detail-orientation skills to track issues and compile sales logs in order to achieve client satisfaction.

Benefits

  • Paid Time Off
  • 401(k) matching program
  • annual incentive pay
  • paid holidays
  • comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
  • health savings accounts
  • flexible spending accounts
  • dependent care accounts
  • adoption assistance
  • employee assistance program
  • fitness reimbursement
  • tuition reimbursement
  • associate wellbeing program
  • associate emergency fund
  • various associate banking benefits
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