FamilySearch Research Consultant 3, US & Canada

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT

4h•Onsite

About The Position

FamilySearch is seeking qualified candidates with United States and Canada genealogical research expertise to fill a full-time, benefited, in-person position at the Family History Library. We are looking for self-driven, creative thinkers who can provide friendly, timely, and accurate research guidance and assistance to the public. This role involves answering in-person and online United States and Canada genealogy research questions, and assisting with library operational needs such as staffing, consultations, and training.

Requirements

Exceptional interpersonal and customer service skills.
Strong work ethic.
Effective problem-solving skills.
Strong desire to learn and apply new knowledge.
Must enjoy working with others in teams.
Ability to lead and mentor others.
Willingness to help guests learn how to get the right answers.
Prepared to take charge of special assignments.
Bachelor's degree in Family History or related field with specialization in the United States and Canada, or equivalent research experience.
High computer proficiency, especially with internet searching, Microsoft Office products (Word, Excel, PowerPoint, Office 365, Teams), and online video conferencing.
Ability to quickly learn and use other, internal software.
Working knowledge of FamilySearch products (FamilySearch.org, including the FamilySearch Catalog, Wiki, Historical Records, Family Tree, Memories, etc.).
Advanced genealogical research skills.
Excellent communication skills (verbal and written).
Ability to decipher and interpret handwritten records in English.
Excellent presentation and teaching skills.

Nice To Haves

Accredited Genealogist (United States or Canada area), Board-certified by Board for Certification of Genealogists, or equivalent experience in genealogy, history, or a related field.
Canadian research expertise and knowledge of French records and language.
Proficiency in other geographical research areas or languages.
Experience working remotely.

Responsibilities

Provide friendly, timely, and accurate research guidance and assistance to the public.
Answer in-person and online United States and Canada genealogy research questions.
Assist with library operational needs (staffing, consultations, projects, training, etc.).