Research Biomed Operations Coordinator

Children's National Hospital

6d • $43,326 - $72,197 • Onsite

About The Position

Reporting to the Lead Research Biomed Operations Engineer, the Research Biomed Operations Coordinator provides frontline, day-to-day operational support to Children's National Research Institute (CNRI) faculty and staff. The role supports more than 450 personnel, approximately 200,000 square feet of research space, and 3,000 pieces of research equipment. Along with the Research Biomed Operations Engineers, this position serves as a service point of contact for equipment, facility, and maintenance issues.

The coordinator works with research center staff, Children's National Hospital facility and engineering teams, Environmental Services (EVS), the safety office, and outside vendors. Duties include coordinating repairs, maintenance, moves, deliveries, and inspections; providing user training; supporting special projects; and working closely with Environmental Health & Safety staff. The role also supports research conduct and resource stewardship, facility management, program coordination, equipment maintenance, and maintenance of CNRI common facilities.

Requirements

• Associate's degree in Electronic Engineering Technology, Mechanical Engineering, Biomedical Engineering Technology, or equivalent related civilian and/or military experience.
• Knowledge of OSHA and laboratory safety regulations.
• Critical-thinking skills, decisive judgment, and ability to work with minimal supervision.
• Ability to understand and use technical vocabulary and follow verbal or written instructions.
• Strong organizational and multitasking skills, self-discipline, and autonomy to work independently in a high-pressure, fast-paced environment and take appropriate action.
• Strong customer-service orientation and ability to follow issues through to resolution.
• Ability to interact with personnel at all organizational levels, including management, consulting staff, researchers, and research administrators.
• Ability to build consensus and work collaboratively as part of a team providing high-quality service.
• Ability to maintain accurate records of repairs, calibration, and tests.
• Computer and networking knowledge, including proficiency with Microsoft Office Suite products.

Nice To Haves

• Bachelor’s degree in engineering, electronics, or an applicable field; bioengineering is preferred.
• One to two years of applicable work or internship experience; a bachelor's degree may substitute for work experience.
• Biomedical equipment technician experience is preferred.
• Experience working in a laboratory environment and/or performing preventive maintenance and repairs on laboratory equipment is preferred.

Responsibilities

• Adhere to standards for the responsible conduct of research, use research funds and resources appropriately, and complete required annual job-related training.
• Assist CNRI leadership with assignments of office and laboratory space, coordinating implementation with hospital Facility Engineering, EVS, IT, and Telecommunications.
• Work with Facility Engineering to identify and resolve facility deficiencies; ensure regulatory compliance and coordinate corrective actions; and follow up on contractors and staff performing corrective work.
• Serve as the CNRI liaison with Environmental Services, monitor facility cleanliness, and coordinate corrective action.
• Respond to support requests within established timelines, use required resources and escalation processes, and interview customers to determine the nature and scope of service issues.
• Maintain accurate records of work performed, repairs, calibration, and tests.
• Coordinate relocations, renovations, and projects within established timelines; serve as a point of contact for contractors and staff; and oversee installation of new equipment.
• Coordinate annual space and equipment surveys, maintain accurate databases, update the CNRI freezer inventory, and prepare reports as needed.
• Inform the supervisor of equipment status changes in a timely manner.
• Schedule and perform preventive maintenance, performance assurance testing, and electrical safety inspections; arrange repairs for failed equipment with outside vendors and hospital staff.
• Log CNRI Administration work orders and service calls, and monitor service delivery timeliness and quality.
• Coordinate regular building inspections with appropriate hospital staff.
• Order supplies as needed and provide staff in-service education on facility and equipment operation and safety.
• Ensure equipment is operational and the facility is clean daily; identify service or facility issues and coordinate their resolution.
• Continuously develop technical competencies and apply customer service policies and procedures.

Benefits

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
• Paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
• 401(k) plan.
• Healthcare and dependent care spending accounts.
• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
• Tuition assistance.
• Fitness resources.
• Employee assistance.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree