Research Operations Coordinator

LanceSoft•Ridgefield, CT

About The Position

The Research Operations Coordinator provides practical administrative and project-coordination support to the Discovery Research Coordination (DRC) team in Ridgefield. The role supports purchase-order administration and tracking, invoice processing, event support, vendor onboarding, team communications, and travel management. It also assists with special projects and administers assigned processes and procedures, including updating relevant databases and tracking tactical actions assigned during Research Coordination Team Meetings.

Requirements

Bachelor's degree.
Strong organizational skills and attention to detail.
Ability to manage multiple routine requests, follow up consistently, and communicate status clearly.
Professional written and verbal communication skills for working with internal teams, vendors, and external parties.
Comfort learning and using business systems such as WeBuy/SAP, Microsoft Outlook, Microsoft Forms, PADS, and other related internal tools.
Ability to follow established procedures and handle administrative information responsibly.
Self-directed, service-oriented working style with sound judgment about when to escalate questions.
Ability to quickly learn and become proficient with new databases, systems, and software tools.

Nice To Haves

Prior experience in administrative coordination, project support, procurement support, event logistics, or research operations.

Responsibilities

Create and amend purchase orders in WeBuy/SAP; manage goods receipts for services, subscriptions, and operating expenses; and follow up on invoice status.
Collect weekly action items from the DRC team, follow up with owners, and help keep tactical deliverables and deadlines on track.
Administer specifically assigned processes by collecting information, addressing or escalating issues as needed, and updating relevant databases.
Support events and workshops by managing room reservations, coordinating audiovisual and catering support with suppliers, submitting service audio forms, communicating with attendees, and managing related logistics.
Create and distribute save-the-date calendar invitations, develop and send Microsoft Forms for feedback, and submit digital-signage requests through the PADS system.
Request quotes, support vendor communications, and coordinate new-vendor onboarding, including CDA/NDA preparation, Cloud Vendor Risk Assessments, and Sourcing onboarding.
Monitor the Lab Equipment Marketplace, maintain transfer lists, and follow up with the appropriate team contact as needed.
Field routine questions from external parties and connect them with Lectrona support when appropriate.
Assist the DRC department with travel-booking activities.
Assist with special projects as they arise.