Biomed Supervisor

Renovo Solutions•Phoenix, AZ

About The Position

The Biomed Supervisor leads the Biomedical Engineering Team and organizes workflow to support efficient technical service delivery. The role establishes performance improvement objectives and goals to improve equipment performance and works with the Account Manager to maintain compliance and preventive maintenance standards. The supervisor monitors equipment downtime, documents performance data in RenovoLive, supports team practices, and may serve as the Integrated Systems Administrator for the ISM program when applicable. The position also carries out responsibilities described for a Biomed Equipment Technician (BMET) 3 and other assigned duties. The position supervises resident staff technicians and reports to the Account Manager or Account Director. It requires 40 hours per week during daytime and evening hours; scheduled hours may change. Overtime may be required or permitted with prior approval, and the position may participate in the facility’s on-call rotation. Travel is generally not required, though rare travel, including airline travel and overnight stays, may be requested. The role requires compliance with workplace safety programs, facility policies, OSHA guidelines, and assigned safety training. It includes sensory and manual dexterity requirements and routinely carrying or lifting up to 50 pounds. The position is classified as non-exempt.

Requirements

Two-year degree in Biomed or equivalent training and/or experience, such as military or other related experience.
At least 5 years of experience servicing and maintaining medical equipment.
At least 1 year of team management or equivalent experience.
Strong organizational and communication skills.
Accountability: take ownership of assigned work and follow tasks through to completion.
Communication: clearly express thoughts in writing and verbally and provide timely information.
Financial acumen: consider the financial impact of decisions.
Integrity: admit mistakes and communicate directly and truthfully.
Customer service: maintain a customer-first approach, meet customer needs, and capture feedback for improvement.
Priority setting: prioritize schedules and workload.
Team building: mentor newer technicians, facilitate clear team communication, and show care and respect for colleagues.
Supervision: act as a supervisor when called upon, build relationships with the account, and demonstrate leadership.
Regulatory knowledge: understand accrediting agencies including TJC, DNV, CAP, and DOH, and how the Medical Equipment Management Plan complies.
Giving feedback: provide constructive feedback toward department goals and activities and foster team growth.
Maintain sensory ability to distinguish hot and cold temperatures and surfaces, fine motor skills and manual dexterity, and the ability to detect and distinguish colors.
Routinely carry or lift up to 50 pounds.
Work 40 hours per week during daytime and evening hours; scheduled work hours may change.
Overtime may be required or permitted with prior approval; participation in the facility’s on-call rotation may be required.

Responsibilities

Partner with the Account Manager to maintain team compliance standards and successful preventive maintenance completion percentages.
Document preventive maintenance and asset management performance data in RenovoLive.
Monitor downtime for equipment that is hard down and provide the Account Manager with a weekly action plan for resolution, including the reason for downtime, parts availability, shipping method, department contact, last communication date with hospital staff, and estimated repair date.
Develop actionable performance improvement strategies for the biomed team and departmental goals for Account Manager approval.
Ensure the team follows shop rules and guidelines, including using the call log, filing service reports, and documenting rental equipment.
Accompany the Account Manager to Safety Committee and Biomed Quarterly Review meetings and take minutes.
Assume the role of Integrated Systems Administrator for the ISM program and ensure it is established and operating properly, if applicable.
Follow the responsibilities in the Renovo Solutions job description for Biomed Equipment Technician (BMET) 3.
Perform other duties as assigned.
Follow the Injury & Illness Prevention Program, Covid-19 Prevention Program, facility safety policies, and OSHA guidelines.
Complete assigned safety training on time.
Supervise resident staff technicians.