Research and Operations Specialist - 373-05

Byte Ratio • Herndon, VA

3d

About The Position

The Research and Operations Specialist supports the Search Team’s mission of running queries and conducting research to provide retrievable copies of documents collected or produced by the customer. Collections may include electronic and hardcopy materials, microfilm, and online full-text databases. The position serves as a focal point for intelligence reporting and reference services across the Intelligence Community. The specialist uses prior customer knowledge and relevant experience to research and analyze results, exercise discretion in determining which documents apply to tasking, and provide findings in accordance with customer guidelines. The role also includes maintaining the classified library and archiving documents when appropriate.

Typical work includes electronically reviewing a subset of newly processed documents; identifying potential duplicates in the existing repository; assessing duplicates and recording decisions in the customer’s automated system; documenting quality-assurance studies and investigations, including recommendations and remediation, in memoranda or written reports; and scanning documents to provide electronic responses when needed. The customer provides training in duplicate-document detection processing. The work is in the Herndon, Virginia area.

Requirements

• 1–5 years of experience searching or querying databases, with the ability to adjust quickly to new systems.
• Be a driven self-starter who seeks clarification proactively when needed and can adapt to new processes.
• Be a team player willing to collaborate and build strong relationships with clients, colleagues, and technical teams.
• Have time-management skills and the ability to prioritize competing tasks and multitask to meet tight deadlines.
• Be goal-oriented and able to apply critical thinking and develop creative solutions.
• Have experience with data calls and quick-reaction tasks.
• Communicate effectively with peers and management at various levels, providing proactive, high-quality service to stakeholders.
• Have a solid grasp of industry research techniques and an understanding of the Intelligence Community.
• Have significant prior customer knowledge and relatable experience that can be applied to the research.

Responsibilities

• Run queries and conduct research to locate retrievable copies of documents collected or produced by the customer.
• Analyze research results and use discretion to determine whether documents apply to assigned tasking.
• Provide research results in accordance with customer guidelines.
• Maintain the classified library and archive documents when appropriate.
• Electronically review a subset of newly processed documents.
• Identify potential duplicate documents in the existing document repository, assess them, and record decisions in the customer’s automated system.
• Create memoranda or written reports documenting quality-assurance studies and investigations, with associated recommendations and remediation.
• Scan documents to provide customers with electronic responses when necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed